Why didn't China Bank receive the repayment reminder message of personal commercial loan?

Reasons why China Bank didn't receive personal commercial loan repayment reminder SMS;

First of all, confirm whether the contact information (mobile phone number) you reserved when handling the loan business has changed. If yes, please confirm whether you have provided the changed contact information to Bank of China. If it is not provided, I suggest you go to the business handling bank of China Bank to update it. If you have provided the contact information or the contact information reserved during the loan has not changed, it is suggested that you call the customer service hotline of BOC 95567 or consult the loan handling bank of BOC in detail, and BOC will solve it for you as soon as possible.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.