What if the courier can't contact me?

If the courier can't contact the recipient temporarily, he will send it back to the outlet to enter the information. The courier will contact the recipient three times and still can't get in touch after three days. He will treat the courier as a difficult piece and will automatically return it to the original delivery place. If you are worried about not receiving the goods, you can take the initiative to contact the courier company and negotiate a proper solution.

For the express mail that cannot be delivered due to the missing information of the sender or the receiver, if the information of the receiver or the sender can be found from the dismantled items, it should continue to try to send or return it. In addition, the items that can be sold should be handed over to local governments for purchase, and the price should be turned over to the state treasury.

Extended data

Handling method of undeliverable express delivery

Express mail that cannot be delivered and returned to the sender, undeliverable, declared abandoned or undeliverable by the sender, and has not been collected after the storage period has expired, will be centralized to the network management center for unified management 1 time every six months, and then centralized by the network management center to the location of the provincial postal administration department or other offices for centralized processing.