Joke Collection Website - Public benefit messages - The courier put the courier at the collection point and sent the message without calling me. What should I do if I discuss how to exchange goods with the seller?

The courier put the courier at the collection point and sent the message without calling me. What should I do if I discuss how to exchange goods with the seller?

Strictly speaking, couriers should deliver goods to your door, but considering the heavy tasks during the Double Eleven period, many couriers are too busy to put them at the collection point. If you want to exchange goods, you can take them back and send them to the seller. If you are not satisfied with the courier, you can complain to the seller or courier company and let him deliver the goods to your door.