Because of the abnormal epidemic situation, logistics reminds

Abnormal logistics can also receive goods.

Generally speaking, if the courier doesn't lose a piece, it just shows the abnormal reminder of logistics, and the goods will be received in 2-7 days; However, if the courier is reminded that the logistics is abnormal due to the loss of parts during transportation, then the goods will not be received.

If the user receives an abnormal reminder of logistics in the daily online shopping process, it is recommended to contact the seller or logistics company for specific information at the first time.

Solutions to logistics anomalies:

1. If there is no logistics information, it may be that the logistics information uploaded by the merchant is wrong, or the logistics company did not scan it in time when receiving it. Generally, you can directly contact the merchant for handling.

2. If the package is abnormal, the user can contact the seller directly to find out the specific situation. If the goods cannot be delivered normally, you can apply for a refund directly.

3. If the logistics receipt is abnormal, it is often caused by errors such as address and contact information. Users can directly contact the courier brother to discuss the change of delivery date or place according to the dispatcher information updated by logistics.

4. If the transit logistics is abnormal, it is generally because of the weather and other reasons that the express delivery cannot arrive on time. Users can contact the logistics company to find out the reason. If the courier is damaged or lost during transportation, you can ask the logistics company for compensation.