What does Taobao mean by "self-help"

Taobao's "self-service opening" means that the Taobao account has been suspended and temporarily frozen. The account is temporarily supervised by Taobao and needs to be opened by itself.

When your Taobao account logs in, it appears: account suspended. Please follow the steps to open your own account! It means that because your Taobao account is abnormal, the reason may be that the system detects that the account has spam or serious violations, and the risk of logging in to an account in a different place temporarily freezes your account; Or there is a big refund dispute on the order, and the account login is restricted.

Extended data:

Taobao account is suspended, and the self-service opening method is as follows:

1. After the account shows security risks, enter Taobao account number, login password and verification code, and then click Next, as shown below.

2. Enter your mobile phone number and click Next, as shown below.

3. At this time, the following prompt will appear. You can choose the corresponding SMS content to send according to your mobile phone service provider, as shown below.

4. After the SMS is sent, you can wait or refresh the page, as shown below.

5. After the Taobao system automatically jumps, set a new login password as required, confirm the password and click OK, as shown below.

6. At this time, the password reset self-service was successfully opened, and the account can be logged in normally if it is abnormal.