Mobile phone wifi is connected, you can surf the Internet, but it always shows that you can't surf the Internet.

WiFi connection is normal, but you can't surf the Internet. You can try the following:

1, use a laptop or other mobile phone, connect a router to try to surf the Internet, or change the routing equipment to try to surf the Internet normally;

2. Enter Settings-Applications and Permissions/More Settings-Application Management-(Select "Show System Process" from "More" in the upper right corner)-Find WLAN-Click Store, select Clear Data and Cache, and then try to connect to the Internet (Some models enter Settings-More Settings-Applications-All-Find WLAN);

3. Enter Settings-System Management/More Settings-Backup and Reset/Restore Factory Settings-Restore all settings and reconnect;

4. Click forget the network, and then re-enter the password to connect to WiFi；;

5. Enter I Housekeeper-Traffic Monitoring-Networking Management to check whether the software is prohibited from connecting to the WiFi network;

6, vivo customer service center detection and processing.