Joke Collection Website - Public benefit messages - How to reply to the leaked takeaway?
How to reply to the leaked takeaway?
1. Contact the customer service of the takeaway platform directly, explain the situation and ask for a refund or exchange.
2. If you choose to contact the merchant, you can call the phone provided by the merchant or leave a message on the order details page to explain the problem and ask for a replacement.
3. Make an evaluation on the order evaluation page, point out the problem of missing things and give suggestions, which will remind the merchants to some extent.
No matter which way you choose, you need to describe the specific situation in detail and attach relevant order information or screenshots so that the other party can better understand and solve the problem. At the same time, we should pay attention to polite language to avoid unnecessary disputes and conflicts.
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