You can't receive WeChat messages after the screen is turned off.

There are roughly two reasons why WeChat background can't receive messages. One is the network problem, and the other is the setting of mobile phone WeChat. The following are introduced respectively:

1, WeChat background can't receive messages due to network problems.

It is necessary for WeChat to rely on the network to accept messages. Once the mobile phone can't connect to the network, the WeChat background can't receive messages naturally, so check the network settings. Due to the high power consumption of turning on 3G or Wifi on smart phones, many friends like to use some network management software to save electricity, which leads to the automatic disconnection of the mobile phone once it is locked, resulting in no news even if it hangs in the WeChat background.

So, consider the network settings first.

2. Due to the improper setting of WeChat, messages cannot be received in the background.

Many friends have encountered the situation that WeChat background can't receive messages. In fact, it may be caused by improper WeChat settings. In addition to eliminating network problems, we might as well follow the following steps to check whether there is a problem with WeChat settings.

1. Open the WeChat software in your mobile phone first;

2. Then enter WeChat, then enter WeChat Settings, and select General Menu Settings in the Settings menu bar, as shown below:

3. You can see the settings of WeChat "New Message Reminder" in the WeChat "General" menu. Click Enter to find the "Background Message Reminder Time", as shown below:

4. Later, we saw that there were "all-day reminder" and "segment message" reminder settings in the WeChat background message reminder settings. We can choose the time period according to our own needs. If you don't receive the message in the WeChat background, it is recommended to check "All-day reminder", as shown below: