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What should I do if I can't receive SMS on my vivo phone?

If you use a vivo phone, you can refer to the following operations:

1. Check whether the cell phone signal is good. Poor signal, crowded network or shielding devices around may affect the normal reception of short messages. It is recommended to move to a place with good cell phone signal and try again.

2. It is recommended to put the SIM card on other mobile phones to test whether you can receive short messages. If this situation still exists, it is recommended to consult the operator's customer service.

You can restart your phone and try again.

4. Go to Settings-System Management-Backup and Reset-Restore all settings, and then follow the onscreen instructions. * Note: Restoring all settings will not delete any data or media files, but only restore all settings of the mobile phone, and some third-party application accounts need to log in again. Before operation, please confirm that it will not affect the use of the software, and you can back up relevant data in the cloud service.