Asus graphics card warranty policy

ASUS graphics card national warranty (excluding Hong Kong, Macao and Taiwan).

For regular channel products with valid purchase vouchers, the warranty period is calculated according to the date of valid purchase vouchers; For regular channel products without valid purchase certificate, the warranty period is calculated according to the delivery date of product barcode.

ASUS graphics card warranty terms are as follows:

1. If the ASUS graphics card is defective within 15 days (inclusive) after being sold, DOA (new product replacement service) can be implemented, and a replacement can be applied to the merchants in the purchase channel based on the date of the purchase certificate.

If there is no proof of purchase, the new product will not be replaced.

The replaced products shall be guaranteed to have complete packaging and complete accessories.

Man-made damage is beyond the scope of this service.

2. ASUS will provide three-year free warranty service for ASUS graphics card products sold in Chinese mainland (excluding Hong Kong, Macao and Taiwan) and sold to consumers through legal channels.

A. For regular channel products with valid purchase vouchers, the warranty period shall be calculated according to the date of valid purchase vouchers; For regular channel products without valid purchase certificate, the warranty period is calculated according to the delivery date of product barcode.

B the original CD, VGA cable and other accessories attached to the video card are guaranteed for one month.

3. Asustek Company implements nationwide warranty service for ASUS graphics card products sold in Chinese mainland (excluding Hong Kong, Macao and Taiwan) and sold to consumers through legal channels (excluding Hong Kong, Macao and Taiwan). note:

A. Consumers must produce a formal purchase invoice or a valid certificate recognized by the state to enjoy the nationwide warranty (excluding Hong Kong, Macao and Taiwan).

B. If the consumer cannot issue a formal purchase invoice, please pay attention to the manual online consultation of the official account of "ASUS Service" WeChat for after-sales warranty consultation.

It is not covered by the free warranty service if:

Products that exceed the warranty period provided by ASUS;

Damage caused by not using, maintaining and keeping in accordance with the requirements specified in the product specification;

Users can repair, modify, replace components, modify circuits, and modify graphics Bios at will or ask third-party personnel. ;

The serial number of the product is lost, damaged or altered, which makes it unrecognizable or inconsistent with the actual product;

Abnormal use or environment leads to scratches, deformation, corrosion, rust, oxidation, fracture and other bad appearances of circuit boards or components;

Damage caused by irresistible external forces (such as floods, fires, earthquakes, lightning strikes, typhoons, etc.). ) or accidentally used human operation.

Note: ASUS does not provide any warranty service for graphics cards that use non-mining special cards for mining.

Fourth, pick up the parts at home and change the service.

1, 202 1 April 1 day, the performance of ASUS 30 series graphics cards has failed, and free door-to-door replacement and maintenance service will be provided within1year. (1 year definition: the invoice issuing date to the repair application date is within 1 year. If the invoice cannot be provided, the factory date shall prevail. )

2. If there is something wrong with your machine, please pay attention to the official account of "ASUS Service" WeChat, enter the keyword "Pick up the card at home", and the operation guide will pop up. Please apply according to the operation guide.

Verb (abbreviation of verb) personal data protection

1. Before sending the repaired product to the service center, please make sure that you have completely backed up important data and deleted any private information stored in this product, such as personal data, confidential data and property data. Please allow ASUS to delete any data, software or programs installed on this product without backing up your stored data. You will be responsible for the permanent loss, damage or misuse of data caused by deleting data without creating backup files.

2. Please delete or provide any password to protect this product, such as BIOS password, operating system password and hard disk protection password. If the maintenance process is restricted by a password, ASUS may not be able to detect or repair all the problems of the product.

3. ASUS needs to collect, transmit and process your personal data in order to make the maintenance service more convenient. Therefore, your personal data may be transmitted to ASUS or its branches in any country for processing. However, any use of your personal data will be strictly protected by ASUS privacy policy.

Exercise lien on intransitive verbs

When the maintenance of your product is completed or you don't agree to the maintenance, ASUS will inform you to take back your product through the maintenance service process (such as telephone notification and SMS notification). If you don't get your product back or can't deliver it at the address you provided, ASUS will keep your product for 60 days. After this time, ASUS will inform you to get the parts again according to the contact information provided when you apply for maintenance service. If you still haven't come to get your product back, ASUS reserves the right to claim the storage fee from you, dispose of the product according to the applicable laws and regulations, and any legal lien on the unpaid fee.

This warranty clause is independent of any other warranty clauses applicable to the products you purchased, but it will not affect or limit the national statutory warranty clauses in any way.