What are the advantages and disadvantages of SF Express?

Advantages of SF Express:

Advantage 1: Service

① 365-day service, 365 days a year regardless of holidays.

②SF Express provides multiple value-added services such as payment collection, price guarantee, delivery upon notification, receipt of receipt, payment/warehousing fee, limited time delivery, entrusted collection, MSG SMS notification, free carton supply, etc. .

③Call center:

Using the CTI comprehensive information service system, customers can quickly implement manual, self-service ordering, express inquiry and other functions through the call center; convenient and fast online self-service : Customers can log in to the SF Express website at any time to enjoy online self-service ordering and inquiry services;

④ It has flexible payment and settlement methods, including payment by sender, payment at destination, third-party payment, cash settlement, and monthly settlement. , transfer settlement, check settlement and other settlement methods.

⑤ The "four-piece system" door-to-door service time limit is 1 hour for collection and 2 hours for delivery. Users who choose this product will also enjoy the value-added supporting services included in SF Air.

Advantage 2: Speed

Has self-operated transportation network and information monitoring system.

HHT handheld terminal equipment and GPRS technology monitor the entire express delivery process. According to the survey, private express delivery companies are about 50% faster than EMS, while SF Express is about 20% faster than other private companies. Moreover, SF Express has its own airlines and its own dedicated cargo planes, its own dedicated planes and aviation resources for more than 400 routes. The huge ground transportation network ensures the fastest delivery of express delivery in all aspects. Under normal circumstances, express delivery can be "received today and delivered tomorrow". SF Express is proactive in terms of mobility and express delivery timeliness, and SF Express is competitive in terms of speed.

Advantage Three: Operational Flexibility

Compared with EMS, SF Express is more flexible. In terms of service methods, SF Express implements door-to-door, hand-to-hand handover, door-to-door collection and delivery, For large customers, dedicated personnel are assigned to provide door-to-door delivery services, and there are not many restrictions or requirements on the items sent by customers.

In terms of service time, SF Express is more competitive. The two-shift system currently implemented by SF Express is an uninterrupted operation mechanism day and night. In order to meet customer needs, SF Express has added a night collection service. SF Express has extended the express delivery time in Beijing, Tianjin, Shandong Province, Jiangsu, Zhejiang and Shanghai, Guangdong Province and Anhui. Some service areas in the province have launched night collection services. Ensure that customers' express shipments can be transferred and delivered as soon as possible.

Disadvantages of SF Express:

① Employees are generally of low quality.

Because private express delivery companies do not have high requirements for the quality of employees, the industry has low technical content, little investment in primary materials, high profits, relatively easy entry, and sufficient cheap labor resources, this has led to irregularities in the express delivery market. . At the same time, the management of the private express delivery industry is relatively blank. In order to pursue high profits, some companies have loose management and high personnel mobility. Untrustworthy things often happen, which has a great impact on the overall credibility of private companies.

②Insufficient funds and blocked financing channels.

The logistics and express delivery industry is an industry with large capital investment. Like many foreign express delivery companies, they invest more than one billion every year to expand and improve their services. SF Express, on the other hand, maintains the development of the enterprise through its own economic strength, which to a large extent restricts the development of SF Express itself. Although SF Express is still financially strong, this self-sufficient operating method has restricted the development of the company itself. Express companies are also relatively low in financing through bank loans, non-financial institutions and other institutions. Most of them develop through their own financing. Therefore, financing difficulties are also a "bottleneck" for the development and growth of express delivery

③Express network limitations.

There are still limitations in the distribution of SF Express in outlets. SF Express takes a mid-to-high-end route, and its network coverage can only be found in economically developed towns and nearby villages. Incomplete network coverage has more or less reduced SF Express’s development opportunities.

④The cost is generally more expensive than other express delivery

The reason why SF Express’s express delivery is fast is because of its complete logistics system and node layout, as well as its developed transportation system. In order to support its internal development and operation needs, SF Express had to increase its freight prices to meet the needs of the company's development.

⑤The publicity intensity is not enough, and the external contacts are not extensive and proactive enough.

⑥Lack of talent

Currently, my country’s express delivery companies are facing the problem of talent shortage, including SF Express, the leader of private express delivery.

25.73 of the total number have junior high school education or below; 43.35 are high school/technical secondary school; 21.45 are junior college; and 9.47 are undergraduate. Only 30.92 people in the three bases have a college degree or above, which is a relatively low proportion, and there are even fewer people with a bachelor's degree or above.