Joke Collection Website - Public benefit messages - What should I do if I leave the wrong number for personal reasons and apply for a refund?
What should I do if I leave the wrong number for personal reasons and apply for a refund?
1, both parties mediate and negotiate.
If you find that the phone bill is wrong, you must contact the other party in time, discuss it with the other party and see if the other party is willing to return the phone bill.
If the other party does not reply or disagree, in this case, you must remain calm and contact the operator's customer service in time. After registration, customer service will help communicate with the other party.
2. The operator shall handle the transfer of telephone charges.
For some special cases, such as the wrong amount is too large, and the other party is unwilling to return it in the form of recharging, with the consent of the other party and the permission of the system, the telephone charges recharged through official website or the front desk of the business hall can be reconciled in real time, that is, the wrong telephone charges can be transferred from the other party's account to the account designated by the recharger, but this situation is generally limited to users in the province, excluding users outside the province, and only when the balance in the other party's account is sufficient within a certain period of time.
3. The prosecution asked the other party to return it.
The money and telephone charges received by the other party by mistake, regardless of the amount, are regarded as unjust enrichment. If the two parties fail to negotiate, or fail to negotiate, the party who charges the wrong phone bill can sue the court for unjust enrichment and safeguard its legitimate rights and interests.
Precautions:
1. Theoretically, you can use your phone number list and the other party's bill to transfer the staggered telephone charges to your number account, but in fact, only the identity certificate of the other party's owner can be printed on the bill, so you can only contact and negotiate with the other party who staggered the telephone charges.
If you need to recover the phone bill, you can call directly or negotiate with the other party through the telecommunications department. Theoretically, it is also possible to sue the other party for improper income through legal procedures.
If your prepaid phone number is empty, the phone bill will be refunded directly.
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