After the electronic policy of Xinhua Life Insurance was successfully deducted, no policy was generated.

I would like to ask Xinhua Life Insurance, what if the electronic insurance policy is deducted successfully and the insurance policy is not generated? After the electronic insurance policy in Xinhua Life Insurance is successfully deducted, the solution to the problem that the insurance policy cannot be generated is as follows: confirm whether the payment is successful, contact the customer service in Xinhua Life Insurance, log in to official website and Xinhua Life Insurance to inquire, and submit an online complaint.

1. Confirm whether the payment is successful. Need to confirm whether the payment is successful. You can log in to the payment platform or bank account to check whether there is a record of fee deduction. If the payment is successful, the policy generation fails due to system problems or network delay.

2. Contact customer service of Xinhua Life Insurance. If the payment has been successful, you can contact the customer service of Xinhua Life Insurance to explain the situation and provide relevant information such as payment vouchers to help the customer service handle it as soon as possible.

3. Log in to official website and inquire about Xinhua Life Insurance. You can also log in to official website and Xinhua Life Insurance and try to check whether the electronic insurance policy has been generated in the personal center or the insurance policy inquiry office.

4. Submit an online complaint. If the above methods can't solve the problem, you can consider online complaints, report the situation to Xinhua Life Customer Service, and provide relevant payment vouchers, identity certificates and contact information to help customer service handle it as soon as possible.