What if there is no sound outside Huawei Maimang 5 mobile phone?

If you use a Huawei mobile phone and there is no sound outside, you can check it by the following methods:

First, please check whether the headset icon is displayed on the phone.

If the headset is not plugged into the phone, the headset icon is still displayed, which will cause the phone to mute.

Please make sure that the horn is not blocked.

Please ensure that the sound position of the horn is not blocked, such as protective shell, protective sleeve, etc.

Third, please try to clean the horn dust screen.

You can dip a long soft brush in alcohol and brush out the dust screen in the sound hole to see if the sound returns to normal.

Fourth, please check whether the sound of the equipment is normal according to the following methods.

Please open my Huawei APP/ service APP on your mobile phone and find my Huawei APP> Troubleshooting > Hardware and Physical Connection >; Start detection > manual detection > speaker, receiver and microphone (service app >；; Troubleshooting > more > other > device sound problem > start test).

(1) If the detected sound is normal, it is suggested to restart the phone or change the playback sound source and try again;

(2) If abnormal sound is detected, it is recommended to back up important data in advance (third-party applications such as QQ and WeChat need to be backed up separately) and bring the purchase voucher to Huawei Customer Service Center for professional testing.

If you still can't solve the problem or have questions, please back up the materials in advance (QQ, WeChat and other third-party applications need to be backed up separately), and bring the purchase voucher to the nearby Huawei customer service center for maintenance.