What should I do if my vivo phone can't send text messages?

how to deal with the problem that p>vivo mobile phone can't send SMS:

1. Some SMS can't be sent

1. Confirm whether the phone bill is sufficient

Please confirm whether the phone bill of the mobile phone card is sufficient. If the phone bill is insufficient, sending SMS will fail.

2. If the short message contains sensitive words, the other party cannot receive it after sending it.

please use test statements to send short messages to confirm whether the other party can receive them normally, such as sending: hello, thank you, etc. If the other party can receive it normally, it means that the text message sent before may contain sensitive words.

3. Confirm whether the "fixed dialing" service has been started

After fixed dialing is started, you can only send information to the contacts in the fixed dialing list, but not to other numbers. If you want to continue sending SMS, please cancel the fixed dialing service. Enter settings-applications and permissions-system application settings-telephone-corresponding SIM card-fixed dialing, and turn off fixed dialing (you need to consult the operator when turning off the PIN2 code)

4. You can't send short messages to some short numbers

Please go to the information App-- 3 o'clock in the upper right corner-settings-more settings-and send payment information. The recommended setting is.

2. All short messages can't be sent

1. Confirm whether the phone bill is sufficient

Please confirm whether the phone bill of the mobile phone card is sufficient. If the phone bill is insufficient, sending short messages will fail.

2. Switch flight mode

You can try to switch flight mode, re-trigger the network and try again.

3. Check whether to use the third-party SMS APP

There may be compatibility reasons in the third-party SMS App. We suggest that you use the SMS APP that comes with the system, and go to Settings-Applications and Permissions-Permissions Management-Permissions-Default Application Settings-Information and set it as Information.

4. Check whether the SMS center number is set correctly

Go to Settings-Applications and Permissions-System Application Settings-Information-More Settings-SMS center number. If you don't know the local SMS center number, please contact the operator to get the SMS center number and set it.

* Note: You can also check the number of the local SMS center by checking other mobile phones using the SIM card of the same operator.

5. Compare and test the SIM card

It is recommended to put the SIM card on other mobile phones to send SMS test. If the transmission still fails, it is recommended that you consult the operator's customer service for handling.

6. Restore all settings

Go to Settings-System Management-Backup and Reset-Restore all settings and follow the screen prompts.

* Note: Restoring all settings will not delete any data or media files, only all settings of the mobile phone will be restored, and some third-party application accounts need to be logged in again. Please confirm that it will not affect the use of the software before operating.

if the above methods cannot be solved, you can back up your mobile phone data in advance and take your mobile phone to the local vivo customer service center for testing and processing. The address of the customer service center: enter the official website/vivo Mall APP-- My-service outlet or the official website webpage version of vivo-slide bottom-service support-service outlet inquiry-select provinces and cities to inquire about the address of the customer service center. It is suggested to call in advance before going to avoid empty running, plan the trip reasonably and travel safely.