Who supervises the temple library platform?

Temple Library belongs to the online shopping platform's online shopping consumption supervision department as follows: According to the regulations, when consumers have consumption disputes in online shopping, they should report to the market supervision department (industrial and commercial department) where the online shopping operator is located or the market supervision department (industrial and commercial department) where the third-party online trading platform is located. The complaint reporting center reminds consumers that once there is a consumer dispute in online shopping, they often encounter related problems such as difficulty in obtaining evidence, identification and rights protection. Therefore, it is best for consumers to choose a large, formal and reputable online shopping platform, and keep relevant evidence such as chat records with merchants, purchase orders and delivery vouchers, so as to facilitate rights protection in the event of consumer disputes.

Temple Library is a professional luxury exchange platform, which claims to be committed to providing convenient luxury exchange, trading and professional services for users in China and around the world. Its main business involves luxury e-commerce, luxury entity social clubs, luxury appraisal and evaluation, and luxury maintenance services.

In the past two years, the domestic luxury track has become more and more crowded, the living space of the temple library has narrowed rapidly, and the reputation is worrying.

In order to break the predicament, the temple library also entered the live broadcast outlet, but it was exposed to data fraud from the beginning. During June 18, 20265438, Aika Automobile's "Temple Library Special Session" hosted by the anchor Xiaoyi claimed that the turnover exceeded 100 million yuan, but the actual sales amount was only 9120,000 yuan, which was fined 200,000 yuan by the Beijing Municipal Market Supervision Bureau.

How to recover if online shopping is cheated?

Step one:

Collect transfer records and go to the bank to keep the account running. If your money only comes from QQ WeChat change, you don't have to go to the bank for bookkeeping. Then at this time, we should keep the evidence such as WeChat QQ account and chat screenshot, and then immediately call 1 10 or go directly to the public security organ to call the police. It is particularly emphasized that people in towns and villages should try their best to report to the county public security bureau.

Step two:

If the other party is a bank account, you can ask whether the police handling the case can go through the formalities of stopping payment and freezing. Cooperate with the police handling the case to make a record, tell the reason and process of being defrauded and record it. We must actively cooperate with the investigation and provide clues to the police.

Step 3:

After the transcript is completed, if you borrow money from a bank or platform, you can ask the police handling the case whether they can get the decision to file a case. The function is to prove that you have been cheated. You can consult the bank or platform to discuss whether the repayment period can be extended or whether the interest can be reduced. If you are a bank, you'd better negotiate with them yourself. Platform, you can only call. If I can give you an extension or lower the interest rate, that would be great. Of course, there are also many successful examples of negotiating interest rate cuts. You might as well try it. As for the cheated money, whether it can be recovered after reporting the case depends on the specific situation. If your case is found, it may be recovered:

(1) Full recovery: If the money has not been squandered, the public security organ will collect it in time and return it to the victim after arresting the suspect.

(2) Partial recovery: If part of the stolen money is squandered by criminals and the public security organ can only recover the rest, it will recover the rest and return it to the victim.

(3) Irrecoverable: all the stolen money has been squandered, and the public security organs cannot recover it.

Legal basis:

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 502 Where a consumer purchases goods or receives services through an online trading platform and his lawful rights and interests are harmed, he may claim compensation from the seller or the service provider. If the online trading platform provider cannot provide the real name, address and effective contact information of the seller or service provider, consumers can also claim compensation from the online trading platform provider; If the online trading platform provider makes a promise that is more beneficial to consumers, it shall fulfill the promise. After compensation, the online trading platform provider has the right to recover from the seller or service provider. If the provider of online trading platform knows or should know that the seller or service provider uses its platform to infringe upon the legitimate rights and interests of consumers and fails to take necessary measures, it shall be jointly and severally liable with the seller or service provider according to law.