What if I don't send a text message when I change the package?

For example, the 2G/3G operation upgrades the 4G package, and no notice has been received. It is not excluded that there are other situations that do not support the upgrade:

1 network card user;

2 group member users;

3 users with contract plan restrictions;

4 From 0: 00 on the last day of each month to 8: 00 on the following month 1 day, old users of 2G/3G cannot apply for 4G packages temporarily.

5. Other special circumstances (such as number arrears, abnormal use of blacklist, missing user information, etc.). );

There are other restrictions that make it impossible to handle.

You can also log in to the online business hall to check the upgrade status. Home-Business Processing-Upgrade 4G- Upgrade 4G Status Query.

Excluding the above reasons, it is still impossible to view. For details, please contact local customer service.

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