What if Industrial Bank loses its credit card?

1. Report the loss and reissue it in time.

2. If you need to report the loss of your credit card and reissue it, call the Credit Card Center of Industrial Bank at 9556 1 to inform you that your credit card is lost, report the loss first, and then apply for a replacement card if you want to continue using it. However, banks usually charge a card replacement fee. If the fee is not paid up, you can ask to cancel the card. Banks usually agree. If you don't agree to free, you can cancel it and apply later.

1. How does Industrial Bank report the loss of its credit card?

1) You can call the 24-hour customer service hotline 9556 1 to report the loss. You can dial 9556 1, then select 1 (credit card), then select 2 (loss reporting), and finally select 1 (manual loss reporting) or 2 (self-service loss reporting) to report the loss of your credit card.

2) Report the loss through outlets.

3) Report the loss through the website of Industrial Bank. You can also go to the website of the Industrial Bank Credit Card Center, and then log in with the credit card number and password to report the loss of the Industrial Bank credit card.

4) Report the loss through the interactive SMS service of Industrial Bank.

5) You can write short messages continuously: "34xxxx", where xxxx is the last four digits of the credit card number, and mobile users send them to 9556 1, and Unicom users send them to 10690959556 1 to report the loss of the Industrial Bank's credit card. If you use SMS to report the loss of your credit card, you must receive a short message from our bank to confirm the success of reporting the loss.

2. How to reissue the lost credit card!

1) If the cardholder can't go to the bank card to reissue it, he can call to report the loss orally, but he must formally report the loss at the bank's business outlets within 72 hours, otherwise the loss will be automatically released after 24 hours.

2) Loss reporting at outlets If the cardholder loses his bank card, he can apply for loss reporting at the nearby outlets of China Construction Bank. Any branch of CCB can apply for loss reporting without going to the card issuing branch. The application for loss reporting by outlets belongs to formal loss reporting. The formal procedures for reporting the loss are as follows: the cardholder fills in the application for reporting the loss, submits his identity certificate, and pays the loss reporting fee and the loss reporting replacement fee. All economic responsibilities before and within 24 hours after the loss of the card are borne by the cardholder. If the cardholder finds the bank card after reporting the loss, he can cancel reporting the loss. Fill in the application for cancellation of loss reporting, and the original loss reporting fee and loss reporting replacement card fee will not be refunded after cancellation of loss reporting.