SMS verification code Why can’t I change my 4G plan?

Since package changes involve the personal rights of the owner, it is currently not possible to use SMS verification codes to log in to online halls, mobile halls and other self-service channels to handle package changes. At the same time, if the number has the following conditions, it will also result in the inability to handle the change. Upgrade 4G package:

1. Internet card users;

2. Group member users;

3. The Internet access time is less than 6 months (not included) ;

4. Users with contract plan restrictions;

5. Before 0:00 on the last day of each month to 8:00 on the 1st of the following month, old 2G/3G users are temporarily unable to apply Convert to 4G package;

6. Other special circumstances (such as number in arrears, blacklist and other abnormal status, missing user information, etc.);

7. Other restrictions exist Conditions make it impossible to process.

If you are still unable to handle the situation after excluding the above situations, it is recommended that you contact China Unicom's manual customer service for verification. The actual situation is subject to local policies.

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