The traffic volume is exceeded, but I also checked it and couldn’t find it. There is no reminder for how much traffic volume is exceeded.

There will be a text message reminder when your package data is used up. If there is a delay, it does not rule out that the traffic data is continuously used. At this time, the traffic you use cannot be monitored in real time. You need to disconnect the network and send the data back. Statistics can only be obtained from the system. SMS reminders are only auxiliary. It is recommended that you send CXLL to 10010 to check the traffic usage.

The reasons why you use your mobile phone to surf the Internet and generate traffic but do not receive text message reminders of traffic flow are mainly due to the following situations:

1 Your mobile phone is turned off or has been out of the service area for a period of time. The time limit for sending SMS messages (i.e. 24 hours);

2 The SMS storage space is full;

3 Due to network and peak hours, it may take a certain amount of time to send SMS messages. delay, or information loss.

Based on the information you provided, if you have any questions about the traffic used, you can send "ATTX" to 10010 to activate daily traffic SMS reminders to understand the progress of traffic usage, or log in to our online business hall/homepage , click?Phone Charge Inquiry?＞?Detailed Inquiry?＞?Internet Traffic?/?Mobile Internet Access Record? to query the detailed invoice and record of Internet traffic. If you still have objections after making inquiries, you can contact customer service at your home location for resolution.

You can check the mobile phone traffic through the following channels:

1 Log in to the online business hall/01HBZ and click?Charge inquiry?＞?Usage inquiry?＞?Internet inquiry?;

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2 After logging in to the mobile business hall client, click on the home page Service?> Query?> Traffic Business Query?> Internet Traffic?;

33G and 4G mobile phone users can send text messages CXLL or 1071 to 10010 to query traffic usage.