Why does the mobile phone get stuck? Why does the mobile phone get stuck?

The new version will optimize system performance, so please make sure your system is the latest version first.

If you use a Huawei mobile phone, it is normal for the phone to get stuck for a short time after upgrading the system. If it does not appear after upgrading, please check according to the following scheme:

Note: The reason why the system is stuck after the upgrade: After the upgrade, the system will optimize the application programs in the device at the initial stage of use, and the optimization time is one week. At this time, the load of the device is high, and the system may be stuck during use. It is recommended to charge the mobile phone for more than 2 hours after upgrading, and observe whether it is stuck when using it after one week.

1. Turn off the power saving mode and keep sufficient power.

In the case of power saving mode and low battery power, the device will reduce its performance to save power. It is recommended that you turn it off (Settings > Battery > Power Saving Mode and Super Power Saving) to keep sufficient power (above 20%).

2. Clean up the equipment space

(1) There are too many programs running in the background of the device, which will lead to insufficient running memory and application jamming. It is recommended to clean up the background application regularly and turn off and restart the equipment regularly (2-3 days).

(2) Insufficient device memory will also cause the system to run slowly. Enter the mobile phone housekeeper, select Cleaning Acceleration, and manually clean the unnecessary data according to the scanning suggestions. You can also use one-click optimization, and the system will automatically clean up some junk files (it is recommended to reserve more than 20% storage space).

(3) Uninstall the applications that are not commonly used. Downloading too many applications will take up a lot of memory.

3. Check whether the equipment is hot.

(1) The unique overheat protection function of the equipment will reduce the system performance appropriately. It is recommended that you avoid using it when charging, reduce the brightness of the screen appropriately, and turn off applications and functions that are not used or consume abnormal power, such as "Bluetooth" and NFC.

(2) Performance mode is turned on. In performance mode, the equipment is prone to heat, which leads to blockage. It is recommended that you check whether the paper jam is relieved after closing the screen and cooling.

4. Check whether the three-party application caused the paper jam.

(1) If your device is equipped with third-party management software, please uninstall such applications and try again. Usually, this kind of software conflicts with the mobile phone housekeeper that comes with the device, which will lead to the running jam.

(2) If you get stuck when using a third-party application, you can directly feedback to the third-party application or contact Huawei hotline 950800 for detailed consultation and feedback.

If the above methods still fail to solve your problem or encounter difficulties in operation, please contact Huawei hotline 950800 for detailed consultation. We will serve you wholeheartedly and wish you a happy life!