Why can't Samsung mobile phone find call records and new information?

According to your description, I suggest you:

1. You can try the following operations: enter the record (call record)-click the menu button in the lower left corner-view mode-select all calls (or select as needed).

2. Check whether the mobile phone time is correct and punctual.

3. Check whether the mobile phone has spare space.

4. Back up mobile phone data (phone book, SMS, multimedia files, etc.). ) and restore the factory settings.

If the problem of restoring the appearance settings still exists, it is recommended to send the mobile phone to the nearest Samsung service center for testing and further processing. Please visit the address and contact information of the service center:

. Samsung . com/support/service locations . ASP

If you have any comments, suggestions and comments, please click: support.samsung.com.cn/survey.