Can I check the transfer records by calling the bank customer service number and using my account number?

Yes.

Take China Construction Bank as an example. To obtain savings account transaction details, you can directly dial 95533 and select "1 Personal Business—1 Query Account Bank, Account and Financial Information—2 Detailed Query" and the system will broadcast the query results. "4 Fax", follow the voice prompts to select this machine or another fax machine to receive faxes.

In addition, the account holder should go to the nearest CCB branch with his or her valid ID and savings account (non-through deposit and redemption passbooks need to go to the account opening bank) to print the historical details within 5 years (inclusive). If printing is more than 5 years old, For details, it is recommended to contact the account opening outlet for consultation.

Extended information

How to transfer CCB to the customer service phone for manual service:

95533 provides 7*24 hours service. If you still need manual service by phone, Please log in as follows:

1. Savings account: After dialing 95533, select "Personal Business—0 Manual Service".

2. Credit card: Dial 95533 and select "Credit Card Business". Cardholders will verify their identity and press the 0 key. For customers without a card, if you need to enter your ID number or card number after dialing, please press directly. "#"key.

3. Corporate customers: After dialing 95533, select "Corporate Business". If you need manual help, press 0 and end with the # key.

Please follow the above method. If you do not enter the manual service for a long time, the manual agent may be busy during that period.

China Construction Bank - How to download and print savings account transaction details

China Construction Bank - How to transfer to CCB customer service phone manual service