What's the use of Xinyue membership? Introduction of Tencent Xinyue Member Privileges

Xinyue members can get help from customer service at the first time, and there are many benefits about the game every week.

Xinyue membership privileges:

1, member bank:

Xinyue members have a special customer service hotline. When the general customer service hotline is busy, the Xinyue member hotline can also ensure contact with customer service.

Privileges are members: Xinyue 1, Xinyue 2 (former superior member) and Xinyue 3 (former superior member).

(1)2-hour callback privilege:

(1) The calling service of tencent games Xinyue Member Line is temporarily open to VIP2 and VIP3 users;

② When the line is busy, we will record your call and pay a return visit within a limited time during working hours; Normal working hours are from 9: 00 am to 17: 30 am. For non-work calls, we will contact you the next day.

(3) During the fault reporting time (22: 00-9: 00), the missed call service will not be provided temporarily.

(2) Exclusive account manager team:

When the customer service can't solve your problems, you can contact the exclusive account manager of Xinyue members. Good service attitude and excellent service quality will definitely satisfy everyone.

2. Xinyue Butler:

Xinyue Butler is the private secretary of VIP3 members. Xinyue 3 members can contact your exclusive Xinyue housekeeper at any time through QQ or call the member hotline 400 1508888 to enjoy the intimate service.

Membership Privilege: Xinyue 3 Member

In addition to the convenience of contact, Xinyue Butler can also track the solution of our feedback problems within one working day, and also know some game activity information in advance, which is very practical.

3. Xinyue Limited Processing:

(Complaints of VIP3 members shall be handled within 4 hours of working days, and complaints of VIP2 members shall be handled within 8 hours of working days.

2. If your problem is not dealt with within the time specified in the working day, Xinyue will pay different levels of game packages.

3. Regarding the complaint, Xinyue will inform you by SMS, telephone, etc. Let you know the progress of complaint handling.

(4) the current limited time open game:

Dragon, QQ fantasy world, anti-war, QQ flying car, crossing the line of fire, League of Legends.

Knowledge expansion: the way to add points to the heart-pleasing members;

You can get growth value by recharging in tencent games. Every time you recharge 1Q coins (10Q points), you can get the growth value of 10 points. QQ and WeChat are independent system accounts, which independently obtain growth value, system qualification and level authority. (Some spaces or friends' online games are temporarily not supported). You can also get a lot of extra growth value by participating in the activities of Xinyue Club, such as listening to Weibo.