Why can't the WeChat red envelope be opened?

Wechat can't open the red envelope sent by others for the following reasons:

The red envelope has not been opened yet. After the red envelope is issued, it can only be collected by the other party or opened by the other party to receive the corresponding red envelope amount.

Network connection problem. If there is a problem with the current network connection, the red envelope may not be opened.

Wechat version is too low. If the WeChat version is too low, it may also lead to the red envelope not being opened.

If the above methods fail to solve the problem, it is recommended to contact WeChat customer service or uninstall and reinstall WeChat.