Joke Collection Website - Public benefit messages - How do I return the things I bought on the idle fish? Return process of idle fish
How do I return the things I bought on the idle fish? Return process of idle fish
Return process of idle fish
1. Please fill in the return reason first, and then the other party will get the message.
2. After reaching an agreement with the merchant, complete the return, and complete the actual return after confirmation.
Explain one by one in turn:
1. Select the actual cargo status and refund reason, fill in the description, and then submit the application.
2. During the seller's processing, you can enter the bought baby page, find the corresponding transaction, and choose the detailed explanation of refund and overdue reply. Note: the refund cannot be modified when the goods are not received. By default, the full transaction amount is applied. After the seller agrees to the refund application, the money will be refunded directly.
The merchant has five days to process the buyer's refund application. If both parties feel that they can get a refund, please return the goods if you find the corresponding transaction, and ask the courier to return the goods according to the address provided by the seller on the refund page.
4. After returning the goods, enter the refund details page to fill in the return information, then the seller receives the goods and finally refunds.
5. After the return information is submitted successfully, follow up to find information, timeout and seller's reply in the refund processing of the corresponding transaction.
6. The merchant has one and a half weeks to confirm the receipt. If there is no movement after the timeout, the platform will automatically refund the buyer. 、
7. After the refund is successful, you can enter the refund page to inquire about the whereabouts of the refund.
Some sellers will handle compensation or return very well, and will say that second-hand goods will not be returned or exchanged. If negotiation fails, you can open this order, click Refund and choose to return it. The reason is to choose the return reason according to the actual situation. Below, you can simply explain the reasons with remarks. Of course, the seller will handle it, and he will choose to refuse the return application. It doesn't matter if we order. In the return details, click customer service intervention!
In this way, the order will enter the interface of Xiao Xian Fish Court, where buyers and sellers can provide evidence, such as photos of the objects and chat records. Click on the return details of this order, and a negotiation history interface can be clicked to enter. At the bottom, there is a message I want to leave. Click in and you can leave a message to pass on the evidence, give as much evidence as possible, and prove the other party's wrong problem, and then wait for the fish court to vote!
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