Why can't I find the itinerary information in travel itinerary?

Travel card can't find travel data because the number of travel card inquiries has soared recently, and the service pressure of the system has been increasing. Service providers are making every effort to optimize and ensure stable operation.

We still use these methods to make inquiries: SMS: when using the web version of travel card, WeChat applet or APP, in case of unstable service such as network error, send SMS CXMYD to the affiliated operator (telecom10001mobile 10086/ Unicom100/kloc-). In this case, you can try to make more phone calls.

Or turn off the Wi-Fi connection and use 4G traffic, and you can find the data the next day without any problems. In a day, the time span between the earliest call record and the latest call record needs to exceed 4 hours (for example, once at 7: 00 am and once at noon 12: 00) to meet the requirements and display the itinerary. The same is true with traffic.

Extended data:

Travel card data are introduced as follows:

China ICT Institute, together with China Telecom, China Mobile and China Unicom, obtained the location information of the base station where the user's mobile phone is located by using the "signaling data" of the mobile phone, providing free inquiry service for the 654.38+06 billion mobile phone users nationwide. Mobile phone users can query all the city information they visited in the previous 654.38+04 days through this service.

Make two calls on the same day, each call should be more than one minute, the interval between the two calls should be more than 4 hours, and both calls should be finished before 8 pm, so as to display the itinerary.

People's Daily Online-The communication big data travel card service launched by the Ministry of Industry and Information Technology on the national comprehensive government service platform.