Air ticket change (how to change air ticket change)

Today, Xiaobian will share with you the knowledge of ticket change, and will also analyze and answer how to change the ticket change. If you can solve the problem you want to know, pay attention to this website.

Can I change my ticket?

It is more cost-effective to change the visa. Generally speaking, the cost of changing tickets will be lower than that of refunding tickets, but not all tickets can be changed and refunded. Buy special tickets, no refund, no signing.

For special fares, the definition standards of different airlines are not exactly the same. Some airlines calculate that special fares are less than 40% off, and some airlines calculate that special fares are less than 50% off.

If you buy a full-price ticket or a first-class ticket, you can change it at will, as long as there are tickets left on the changed flight.

When changing tickets at different time periods, the departure time from the ticket face is different, and the expenses deducted are not exactly the same. If it is 7 days before departure, 10% of the ticket face price is generally charged as the change fee. There are generally two situations in which there is no charge for changing planes. One is to hold a high discount ticket or a full-price ticket, which is generally free; Second, because of airline reasons, it affects the normal flight of flights. Except for these two cases, there are charges in other cases.

1. Relevant regulations on refund fee

Passengers who request a refund 24 hours before the scheduled departure time of the flight will be charged a refund fee of 5% of the original ticket.

Passengers who request a refund within 24 hours and 2 hours before the scheduled departure time of the flight will be charged a refund fee of 10% of the original ticket price.

Passengers who request a refund within 2 hours of the scheduled departure time of the flight will be charged a refund fee of 20% of the original fare.

If a passenger requests a refund after the scheduled departure time of the flight, it will be treated as a missed flight and a refund fee of 50% of the original ticket will be charged.

Passengers with irregular tickets who request a refund will be charged a refund fee of 5% of the original fare. Passengers with connecting and return air tickets will be refunded according to the refund time and departure time of each flight segment. If all the tickets are not used, the refund fee charged in accordance with the refund regulations shall be deducted from all the original tickets paid, and the balance shall be returned to the passengers. If some tickets have been used, the fare of the used flight segment shall be deducted from the original payment, and the refund fee for the unused flight segment shall be charged according to the refund regulations, and the balance shall be returned to the passengers. Unless otherwise specified, the refund fee will be charged to passengers with special fares in accordance with the provisions of voluntary refund. Disabled revolutionary servicemen who request a refund will be charged a refund fee of 20% of the original fare before the flight departure time; A refund fee of 50% of the original ticket price will be charged after the flight departure time.

Passengers who bought 10% baby tickets request a refund, and the refund fee is free.

Relevant regulations on visa change

Tickets under 30% discount will not be changed or refunded in principle.

Charge a discount of 40%- 10% according to the regulations. Full-price tickets or first-class tickets can be changed at will, as long as there are more tickets on the changed flight. If you are not sure when to change your ticket, you can always keep it. If the ticket is higher than the current price, you have to make up the difference, and the airline holding the ticket is not allowed to make up the difference.

Therefore, if it is a full-price ticket, users can choose a more cost-effective change, and the tickets purchased at special prices need to be divided into different situations. If you buy a 5-3.5 discount ticket two hours before the plane takes off, it is recommended to refund it.

If the plane has already taken off, it is also recommended to refund the ticket, because it cannot be changed at this time.

Can I change my ticket? How to change a visa

How to change the ticket: 4008-39267824 hours manual service national online booking, change, refund and business manual service consultation center, your satisfaction is our greatest pursuit. Long-term domestic, foreign, one-way/connecting/round-trip discount air tickets and special fares are provided. The Group offers discounts to all flights to Beijing, Guangzhou, Shenzhen, Shanghai, Hangzhou, Nanjing, Wenzhou, Ningbo, Wuxi, Changsha, Wuhan, Kunming, xichang, Panzhihua, Xi 'an, Guiyang, Jinan, Qingdao, Zhengzhou, Sanya, Haikou, Shenyang, Harbin and Urumqi. Xining, Yantai, Yinchuan, Zhuhai, Kangding, Beihai, Liuzhou, Diqing, Huangyan, Taizhou, Shangri-La, Beihai, Changzhou, Jinghong, Xishuangbanna, Jiuzhaigou, Lhasa, Linzhi, Changdu, Linyi, Jining, Luoyang, Nantong, Xuzhou, Yichang, Yuncheng, Zhanjiang, Zhangjiajie, Korla, Aksu and Hong Kong. Tokyo, Ho Chi Minh City, new york, Kaohsiung, Busan, Los Angeles, Sydney, Koh Samui, Jeju Island, Vancouver, Chiang Mai, Kathmandu, Jakarta, Phnom Penh, Dubai ... We will serve you wholeheartedly! Our service aim is to emphasize commitment! Keep your word! Enjoy the best service! In line with the business philosophy of "safety first, passengers first and honesty first", we wholeheartedly provide customers with "rest assured, satisfied, comfortable and tempted" service, and your satisfaction is our pursuit! I wish you and your family peace, smoothness, auspiciousness and health! Have a nice trip! 1. What are ordinary tickets and special tickets?

1. A fixed ticket means that the passenger has purchased the normal airline fare, which is allowed to be changed and valid for one year. This price is higher than the special ticket.

2. Special fares refer to special discount tickets purchased by passengers, which are not allowed to be signed and transferred. There are many restrictions, and the validity period is different, but it is cheaper.

2. How is the air ticket class divided?

Airline fares are generally divided into three classes: first class, business class and economy class.

Each cabin is divided into different cabin codes according to normal fares and various special preferential fares. The first type of code is generally f, a; Business class codes are generally C, D, etc. For example, the economy class code divides some routes into Y economy class.

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M, L, K and T represent different fares and have different seats. All airlines in the world generally define which letters are used as cabin codes, and there is no uniform regulation on cabin codes. Passengers can use the specified price as long as they reserve the specified space.

What are a one-way ticket and a round-trip ticket?

One-way ticket: Point-to-point ticket.

Round-trip ticket: Point-to-point round-trip ticket.

Air ticket rescheduling: refers to changing the flight on the current air ticket to another date or time. When changing the flight number, the flight number can be changed, but the airline can't. If you change airlines, it will be a turning point. When rescheduling, you need the same discount to change your ticket.

Ticket signing: refers to changing airlines after purchasing air tickets. For example, the flight on the ticket belongs to Hainan Airlines, and if the guest wants to change it to Air China, it belongs to signing. Generally, domestic air tickets can only be signed and transferred without discount. When signing and transferring, you need to go to the counter of the current operator first, and then go to the new operator to go through the formalities.

4. What is an open ticket?

The return date of the round-trip ticket is open, and the word open is marked on the return ticket. After the guests set the date abroad, they will post the date change notice on the airline. Although this kind of air ticket is more free, the return date can be indefinite within the validity period, but it is risky, and you may encounter the situation that you can't book a seat on the date you want to book or you can't book a seat at the same level as the air ticket, especially in the peak season. Once this happens, passengers often stay abroad or pay the difference to buy high-grade air tickets or buy air tickets from other airlines to return home, which will cause great economic losses. Therefore, please consider carefully when choosing an open air ticket. If you want to buy this kind of ticket, you should explain it to the ticket agency in advance and ask if you want to reschedule it for free, because most discount tickets are not allowed to open for return, and there is often a charge for rescheduling.

5. What is the minimum and maximum stay time of the air ticket?

Many preferential international air tickets require that the travel date of the guests meet the minimum and maximum stay time, which means:

Minimum stay time: the shortest number of days that a tourist must stay at the destination.

Maximum stay time: the longest number of days a tourist can stay at his destination.

In addition, some fares also require departure, whether it is mid-week or weekend.

What is "non-negotiable, non-negotiable and non-refundable"?

Many preferential international air tickets have some restrictions, such as:

Can be signed and transferred: it means that the airline cannot be changed after the ticket is issued.

Can be rescheduled: indicates that the departure or return date cannot be changed after the ticket is issued.

Returnable: after the ticket is issued, it is pointed out that all tickets cannot be returned.

7. What is the final time limit for issuing tickets?

For the seats reserved by passengers, the airline has set a certain time limit for issuing tickets. After that, these seats will be cancelled by the airlines. Note that when the time limit for issuing tickets falls on a weekend/holiday, the time limit for issuing tickets must be advanced before the weekend/holiday. For this time limit, different airlines have their own regulations, such as how many days after booking, 14 days before departure, and "on-demand sales".

8. What is the reconfirmation procedure for air tickets?

According to international aviation practice, for round-trip and connecting flight tickets, if they stay in a certain place for more than 72 hours, regardless of whether they have reserved seats for the follow-up flight, guests need to go through the reconfirmation procedures for the seats for the follow-up flight at least 72 hours in advance. The general method is to call the airline to tell whether to take the next flight on time to continue the trip. Otherwise, the airline has the right to cancel the seat.

9. What is the airport tax on international air tickets?

Airport tax on international air tickets is a kind of tax charged by foreign airports, which requires passengers to pay together when purchasing tickets. The specific tax and amount are printed on the ticket as proof.

It is best for passengers to ask whether the quotation includes airport tax and ask for a written confirmation of the quotation.

X. what is a joint ticket?

Connecting ticket refers to the ticket of two connecting flights that pass through another airport or airports between the origin and the destination and contain two different flight numbers to reach the destination. For example, from Chengdu to Harbin, transfer from Shanghai. Tickets bought from Chengdu to Wuhan, Wuhan to Guangzhou are joint tickets. For example, if you need to go to Xi 'an and Beijing for business, you can choose a joint flight ticket from Chengdu to Xi 'an and Beijing, and the price will be very affordable. But you should pay attention to the transit stay time, which must be selected in advance and cannot be changed. Because the price of connecting journey is far lower than the normal direct fare, it is favored by passengers and is the first choice for self-funded business travel.

Please pay attention to the following points when purchasing transit tickets:

1, stopover time in transit. Don't arrange the stopover time too tightly, lest you miss the next flight. Most airlines stipulate that the stopover time is at least 90 minutes, but not more than 72 hours.

2. Airport construction fee and fuel tax. Airport construction fee and fuel tax must be paid at each airport where you stay. For example, the construction fee plus fuel tax for direct flights from Chengdu to Beijing Airport is 50. But if it's Chengdu -Xi- Beijing, the airport construction fee plus fuel tax totals 100 yuan.

1 1. Why did the airport stop check-in 30 minutes earlier?

Within 30 minutes after completing the check-in procedure and taxiing to the runway head, civil aviation staff should do three things well: First, the check-in staff should settle the number of passengers, luggage, cargo, weight and mail. , and do load balance settlement according to the above data, and then make a bill of lading and send it to the plane for delivery, and the plane can be released, which takes about 10 minutes; Second, while doing the above work, the broadcast room informs the passengers to start boarding, and the waiter checks the boarding pass and counts the number of people. After the passengers board the plane, the flight attendants should count the number of passengers again to prevent anyone from missing the plane, and then make preparations before the plane takes off, explain the relevant precautions and the use of the equipment on board, and check whether the luggage on the luggage rack is put away and whether the passenger's seat belt is fastened. The loading and unloading team also needs to load luggage, goods and mail into the cabin. Although the above work is carried out at the same time, it takes 10 minutes to complete the whole cloth. 3. The remaining 10 minute is the time required for the plane to taxi to the beginning of the runway. Therefore, check-in procedures should be stopped after the plane leaves the ground for 30 minutes, otherwise the flight will be delayed.

What is an e-ticket? How to check in for e-tickets?

Q: What is an e-ticket and how to use it?

Answer: E-ticket is an electronic image of ordinary paper ticket, and it is an electronic number, referred to as e-ticket. As the most advanced ticket form in the world at present, relying on modern information technology, it has realized the paperless and electronic procedures of booking, settlement and check-in, which has brought many conveniences to passengers and reduced the cost for airlines. For passengers, its use is no different from that of traditional paper tickets.

Q: How do I check in for an e-ticket?

A: Passengers who purchase e-tickets must go through the check-in procedures at the counter designated by their airline with the original valid identity documents used when purchasing tickets. If the information on the passenger's ID card does not match the information in the booking system, the passenger will be refused boarding. After the passenger's identity is confirmed, the staff will issue boarding passes and luggage tags to the passengers, who must pass the security check with their boarding passes.

What is the class of the ticket?

Tickets are divided into special seats, economy class, business class and first class!

The treatment enjoyed by each post is different! Special class seats and economy class seats enjoy the same treatment, both of which are normal seats!

Enjoy semi-reclining seats in business class, and the highest price in first class is about 20 times that of normal economy class!

What's the matter with returning and changing the ticket?

Air ticket refund refers to the refund of air tickets, which can be divided into several categories. Full-price tickets can be refunded unconditionally, and special and discounted tickets depend on the specific situation.

Changing the ticket means that the time of the ticket can be changed. Generally, full-price tickets can be changed for free, discounted tickets can be changed according to specific regulations, and special prices cannot be changed.

Refers to whether the ticket can be changed to other airlines, such as China International Airlines' ticket signing in China Southern Airlines. Special statement of e-ticket: 1. Please abide by the rules and regulations of the General Administration of Aviation of China, and all users who consult and accept business should follow the procedures. 2. All booking users must provide real and valid passenger ID cards or valid certificates and contact information. 3. After the staff successfully places an order for you, they will provide the account designated by the airport ticketing department to pay the air ticket for you. 4. After receiving the ticket, the ticketing system will send you the order number of the electronic ticket by email or SMS. Passengers who book tickets should check in at the airport 30 minutes in advance with valid documents. 6. Passengers must pay the ticket within 60 minutes; Then place an order; Otherwise, the system will freeze or cancel the e-ticket you booked. 7. Pay within the credit period. Payment methods include A, online banking transfer B, ATM transfer C, and ticket collection at the bank counter: tickets can be collected directly at the airport ticket window with the valid ID card of the booking customer and the ticket collection password of the customer. Thank you for your cooperation and understanding! Special Copyright of Passenger Transport Department of CAAC! Announcement of the Civil Aviation Administration of China on Passengers' Bank Card Purchase In order to facilitate passengers to use bank cards to purchase tickets and ensure standardized business, timely and accurate transactions, complete information and safe funds, relevant matters are hereby announced as follows:

1. Passengers can buy tickets at bank ATMs and ticket vending machines equipped with bank card readers and password keyboards.

2. Accepted bank card types:

To purchase tickets on AMT, you must purchase tickets under the guidance of aviation customer service and use all bank cards of the acquiring institution designated by the aviation department;

All bank cards that identify the bank, as well as other bank debit cards and prepaid cards with UnionPay logo, can be used on the ticket vending machine.

Bill acquirers refer to clearing member companies that sign agreements with merchants or provide services for cardholders and directly or indirectly participate in the exchange of transaction documents.

3. When passengers use bank cards to buy air tickets, one transaction is limited to one bank card to pay for all air tickets.

4. Tickets purchased by passengers with bank cards are printed with the logo of the acquiring institution on the front.

5. When purchasing tickets at ATM, passengers should put their bank cards into ATM according to the conductor's prompt, and deduct the money after the passengers confirm the amount. After the deduction is successful, the ATM machine automatically prints two "consumption receipts".

The first copy is signed and confirmed by the passenger, then handed over to the airport for retention when the ticket is picked up, and the other copy is handed over to the passenger with the bank card.

When the deduction is successful, but the ATM receipt has not been typed out and the ticket system has not received the success message, the deducted money will be returned to the bank card through the bank, and the ATM will inform the passengers to swipe their cards again or pay in cash.

Passengers can inquire about consumption and refund information according to the time limit stipulated by the bank. When the deduction is unsuccessful and AMT receipt is not issued, AMT will inform passengers to swipe their cards again or pay in cash.

6. If the payment is successful, but the ticket face is unclear or the ticket paper is incomplete, the passenger should take the ticket to the change window for ticket exchange.

If the bank card cannot be returned due to equipment reasons, passengers should contact the station staff in time for handling.

7. When passengers change or refund tickets purchased with bank cards, they should use the original bank cards to change or refund tickets and install ATM machines.

If the fare of the new ticket after the original change is lower than that of the original ticket, the ATM will print a "refund receipt"; If the fare of the new ticket is higher than that of the original ticket, the bank card must be used to pay the full fare of the new ticket before the original ticket can be processed.

Refund, the original ticket is returned in full to the bank card used for the original ticket purchase, and the ATM machine prints the "consumption receipt" and "refund receipt".

If the face of the new ticket is unclear or wrongly signed after the original change, the new ticket should be refunded first, and the ATM machine will print the "Refund Receipt" before re-purchasing the ticket.

When handling the refund, the ATM machine prints a "refund receipt".

8. When passengers apply for a transit visa with a ticket purchased by a bank card, they can pay in cash or a bank card if they need to make up the fare.

9. In case of special circumstances such as force majeure, airport responsibility, ATM machine failure, passengers being injured and unable to continue to travel, and being unable to connect with ATM machines for refund, after reporting for review,

The conductor took back the original ticket and issued a "refund certificate" in duplicate to the passengers. The first copy is signed by the passenger and handed over to the station for retention, and the second copy is handed over to the passenger, who will inquire about the refund information according to the time limit stipulated by the bank.

10. Passengers should get back their bank cards, air tickets and related receipts on the spot after purchasing air tickets; If the bank card is lost and needs to be refunded, it shall be handled in accordance with Article 9 after being approved by the stationmaster on duty.

1 1. After the passengers use the bank card to purchase the air tickets, the refundable items arising from the change of visa or refund will be returned to the bank card account used by the passengers to purchase tickets according to the relevant regulations of the bank.

12. For matters not covered, please refer to the Regulations on Air Passenger Transport and related regulations, but the bank card matters involving collection and refund shall be handled according to the bank card contract signed between the cardholder and the card issuing institution! National online booking, change, refund and business manual service consultation center, your satisfaction is our greatest pursuit.

Can I change my ticket?

Air tickets can be changed, and there is usually a handling fee.

If the flight is delayed or the itinerary is temporarily changed due to the passenger's own reasons, a certain handling fee will be charged, and the specific fee will be charged according to the regulations of each airline. However, there are also special circumstances. If the flight is cancelled due to the airline, all passengers must change to other flights. In this case, passengers can change to the same class of any other flight for free.

China's "Civil Aviation Passenger and Luggage Domestic Transportation Rules" stipulates: Article 18: If a passenger requests to change the flight, date and class of accommodation after purchasing a ticket, the carrier and its sales agent shall actively handle it according to the actual possibility. Article 19 When the flight is cancelled, advanced, delayed, the voyage is changed or the original seat cannot be provided, the carrier shall give priority to passengers to take subsequent flights or change flights of other carriers. Due to the carrier's reasons, when the class of passenger accommodation changes, more passengers will be refunded and less will be made up.

Can I change my ticket?

The ticket can be changed. Ticket change includes change and transfer. Change, also known as rescheduling, refers to the change made under the condition that the guest's itinerary remains unchanged and the carrier's airline remains unchanged. Changes are divided into changes at the same level and upgrades. The change of the same cabin means that the airline and cabin of the flight are the same.

Upgrade refers to the change of the same airline, but the discount of the changed cabin is higher than that of the original booking cabin. Under normal circumstances, airlines that change to the same class will not charge a handling fee; Generally speaking, airlines will ask for the difference. Sign-off refers to the sign-off between different airlines. Sign-in is only applicable to full-price ticket guests, and discount tickets cannot be signed-in. There must be an agreement between the two airlines to sign and transfer, and vice versa.