Is the bank customer service closed for the Chinese New Year?

Bank customer service will be closed during the Chinese New Year, but not all. Bank customer service also takes turns during the Spring Festival. That is to say, during the Spring Festival, if you call the bank's customer service number, as long as it is within normal hours, there will definitely be a bank customer service to answer these calls. In other words, during the Spring Festival, bank customer service will definitely take a break, but bank customer service calls will not be unanswered, but will be on rotation.

Bank customer service work content

Professional and standardized procedures to assist banks in handling defaulted accounts. Communicate with customers by phone or letter, track and supervise the collection of overdue accounts. Compliance updates, register relevant information of overdue credit card customers, record in detail the telephone contact process and information with customers, and provide customers with fast and accurate bank card repayment consulting services. This position does not involve sales and does not require active customer development. It is entrusted by the bank to be responsible for the management and control of credit risks of major domestic banks.