Are telecom manual services available 24 hours a day?

China Telecom’s customer service hotline number 10000 is available to serve you 24 hours a day.

The telecommunications business hall is open from 8:00 to 18:00 every day, and is open as usual on Saturdays and Sundays. When you dial 10000, you will be connected to the queuing machine of the telecommunications customer service system. If an operator is available, your call will be randomly assigned to their seat. Note: There are many operators and they are randomly assigned.

China Telecom’s business scope:

Basic telecommunications services are business activities that use fixed networks, mobile networks, satellites, and the Internet to provide voice call services, as well as rent or sell broadband and wavelengths Business activities such as network elements.

Value-added telecommunications services use fixed networks, mobile networks, satellites, the Internet, and cable network television to provide SMS and MMS services, electronic data and information transmission and application services, Internet access services and other business activities.

Telecom services are services provided to the public by telecommunications networks. Telecommunications services are classified into basic telecommunications services and value-added telecommunications services based on business types; based on the network providing services, they can be divided into fixed telecommunications services and wireless telecommunications services.