JD.COM brand member cannot receive verification code when canceling.

You can call JD.COM telephone customer service, provide relevant verification according to the prompts, unbind the mobile phone number and rebind a new mobile phone number. Or use customer service-online customer service-account consultation to change the number after logging in with other bound accounts. Details are as follows:

1. Because of JD. COM online customer service needs to log in to JD.COM account, and you need to directly dial 9506 18 or 400-606-5500 to select the No.8 key, use telephone customer service for consultation, and verify whether the mobile phone is unbound and bounced according to the prompts.

2. If your account is bound with Jingdong Wallet, QQ, WeChat and other accounts, you can use these accounts to verify login; 3. Then click Customer Service-Online Customer Service-Account Consultation at the top of the page to communicate with customer service; Inform that the account bound with the mobile phone number needs to be modified and provide a new mobile phone number. Finally, you can reset the bound mobile phone number after waiting for confirmation.