I'm so happy. How to complain without a refund?

Initiate a report through the platform 123 15, and the platform 123 15 can upload photo evidence. Generally, providing strong evidence can solve the problem.

If the problem cannot be solved, consumers will directly file a lawsuit with the court. It is necessary to determine the type of litigation according to the needs and circumstances. For example, consumers can sue for breach of contract, infringement and unjust enrichment.

The process of consumer prosecution is as follows:

1. Prepare civil complaint and evidential materials.

Bring a lawsuit to a people's court with jurisdiction, and submit a complaint and relevant evidential materials.

2. If the court considers that the conditions for prosecution are met, it shall file a case within seven days and notify the parties concerned.

3. Attend and participate in litigation activities on time according to the notice of the people's court.

4. Anyone who refuses to accept the judgment or ruling of first instance shall, within fifteen days after receiving the judgment or ruling, appeal to the court of first instance or the court at the next higher level and submit an appeal.

It is very convenient to sue now, and you can also sue online through the online service applet of the people's court. Fees for prosecution of cases within 10,000 yuan 25 yuan

Laws involved in the protection of general consumer rights and interests: Law on the Protection of Consumer Rights and Interests, Provisions on Prohibiting Price Fraud by Clearly Marking Prices, Measures for Punishment of Infringement on Consumer Rights and Interests, etc.