What should I pay attention to in SMS notification?

Family, friends, colleagues, leaders, different relationships, we play different roles, and the corresponding communication methods, content and tone will be very different. So the best way is to classify different people, and then edit a paragraph that matches their identity and send it to different people.

Of course, if time is not allowed and you are afraid of trouble, you can just edit and send a unified paragraph. After all, this matter is not important enough to pursue perfection. If you edit a paragraph and distribute it uniformly, you need to pay special attention to the principle of "high is not low" What does this mean?

In the relationship between family, friends, colleagues and leaders, and even customers, it must be the family who speaks most casually, and the leaders and customers who speak most respectfully and carefully. Therefore, if we send a unified message to all relationships, then we need to edit this passage according to the way and tone of communication with leaders and customers, not the way of communication with family members.

In this way, neither the leader nor the customer will be wrong. Those family and friends who are close to you will understand that you should send messages in groups instead of in person, even if it seems strange, they won't care.

Let's talk in detail about what information this passage should contain:

First, sign up. When communicating with customers, big leaders, unfamiliar colleagues, etc. The first thing to do is to announce yourself and tell others who you are and what you do: "I am XX from XX Department of XX Company";

Second, simply explain the reason for changing the phone number. A person who changes his phone number frequently gives the impression that he is very casual and not stable and reliable enough. Therefore, giving a more convincing reason is a very important part of reducing people's negative views and comments on you. Usually, many people will ignore this point: "Because of XX, we need to change our phone number";

Say what your new number is and promise to use it for a long time in the future. This is my new number XXX, which will be used for a long time in the future.

Fourth, guide actions. With the new number, what about the original number? Do you want someone to contact you with a new number in the future, or do you want to use the old and new numbers together? If the old and new numbers continue to be used, it is not recommended to inform everyone to save their new numbers in a big way. Therefore, if the old number is no longer used, we can guide you to delete and save this new number: "Please delete the old number and save the new number";

Fifth, express willingness to maintain communication. If you send a group message to express your willingness to communicate, it is actually a polite communication language, which can be prevaricated in a very general way, such as "looking forward to keeping in touch with you";

6. Apologize for the inconvenience caused to the other party. When we change a phone number, so many people in the address book need to spend extra time reading our messages, find the original number and delete it and save it in the new number. This is something that takes up other people's time and adds trouble to others. We should express our sincere apologies: "I'm very sorry to bother you, and thank you for saving us."

The above is a very complete structure, which can also be used by leaders and customers. If it is more closely related to family and friends, you can delete unnecessary politeness and just say the core content.