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Why is there no sound prompt when sending text messages on mobile phones?

If there is no message prompt tone when the mobile phone receives the short message, it is suggested that you:

1. Check whether the phone is silent or vibrating.

2. Set the notification volume of mobile phone: Set-sound and notification (sound)-volume-notification, and turn up the notification volume. (same as above)

3. If there is still no prompt tone after receiving the message, please check whether the SMS prompt tone is set to mute. Operation: Information-More-Settings-Notification-Slide Switch-Prompt Tone-Select Ringtone (Note: Different models may have different operation paths. )

4. If there is no sound when a phone call or text message comes in, you can check the mute button on the side of the phone to see if it was accidentally pressed;

5. If there is no sound when you make a phone call with headphones, you can check whether you have not pressed the earphone plug to the end.

6. There is no sound when playing games. You can go to the game options to see if the sound and music are muted.

7. You can also wipe the charging port with a cotton swab. Sometimes the speaker will have problems due to oxidation short circuit.

If none of the above methods can solve the problem that your iphone5 and Apple 6p have no sound, please contact Apple's after-sales department directly!

8. If it is the latest version, please back up the data in your phone and try to restore the factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it.

Please check whether there are no prompts in all interfaces, whether the ringtone volume is turned on, and then check whether the SMS reminder list is set correctly.

(Information-Menu-Settings-General-Tone-Check whether the tone is set).

And whether the Do Not Disturb function is turned on. If not, it is recommended to restart the phone backup and restore the factory settings.