How does the platform respond to the verbal harassment of female passengers after the hitchhiking driver is returned?

The platform made an official announcement, saying that once the situation is confirmed to be true, the driver will be dealt with seriously. Ensure the legitimate rights and interests of passengers.

In my opinion, the platform's supervision of drivers and relevant legal provisions should be implemented and improved. In the face of such automobile disputes, it is necessary to ensure the legitimate rights and interests of passengers and drivers in order to avoid the constant emergence of disputes.

The platform will conduct a detailed investigation on this matter.

Although there is a mutual employment relationship between online car drivers and online car platform, due to the shortage of platform personnel, it is impossible to conduct a detailed personal understanding and investigation of all drivers, which leads to some contradictions and disputes between illegal drivers and passengers, which has a huge negative impact and role on online car platform. I hope that in the face of this incident, the platform can make a major investigation as soon as possible and produce results to ensure that this matter is fair and just.

The driver of the network car should abide by the regulations in daily driving and set up a monitoring camera in the car.

As a network car driver, in the daily driving process, you must abide by the relevant regulations of the platform, and communicate with the platform customer service if you have any problems, such as returning orders and ordering problems. Never make your own decisions. And a special monitoring camera is set in the car. Once there is a dispute, you can better identify and handle your own situation through the understanding of the camera. This is also a legitimate and reasonable protection for yourself.

Passengers should also protect their legitimate rights and interests during the ride and keep good evidence to prevent harassment.

As a passenger, in the process of daily online driving, we must know about the personal situation of the online car and the driver. If you encounter some bad drivers harassing you or having verbal conflicts, save reasonable evidence, and then inform and explain to the network car customer service later to ensure that your legitimate rights and interests are protected.