Can I get a refund for booking tickets in barley net?

Some goods can be refunded. Due to the different refund policies provided by the project organizers, some projects can be refunded for user reasons under certain conditions. The details are as follows:

1, "Worry-free Retirement"-This function is only applicable to projects with "Worry-free Retirement" on the Barley APP and project sales pages.

Worry-free returned goods need "whole return". If you buy more than one ticket in the same order, you can get a full refund on the premise that all the tickets in the order are not used. If the tickets ordered have been used, the remaining tickets will not be able to enjoy this service.

Whether the project is over or not, you can initiate an online refund application for tickets that have been successfully paid and not used at any time. After the refund process is completed, the corresponding ticket money actually paid by you will be returned to your account according to the original payment route within 7 working days.

If it is necessary to reschedule, you need to apply for an overall refund first, and then place an order again after the refund is over.

2. Conditional Scrapping-Applicable to projects with "Conditional Scrapping" label on the project sales page.

Barley net will refund your ticket according to the difference between the date of your application for refund (as defined below) and the start date of the performance, after deducting a certain percentage of the actual payment (except the courier fee).

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