How to solve the problem of bad information downtime of mobile phone?

If your mobile phone stops because of receiving bad information, you can try the following steps to solve the problem:

1. Delete bad information:

-First, delete the bad information received in the mobile phone. You can mark it as spam or delete it directly. Make sure that bad information no longer exists in your mobile phone.

2. Contact the operator:

-Call the operator's customer service hotline to report the reason why the mobile phone was stopped. Tell them that you have deleted the bad information and ask them to cancel the downtime. Operators will provide you with detailed guidance and solutions.

3. Provide relevant evidence:

-If the operator asks you to provide relevant evidence to prove that you have deleted the bad information, you can save relevant SMS screenshots or other evidence. Provide these evidences to operators to help them deal with problems better.

4. Compliance with regulations and recommendations:

-In the process of solving problems, observe the regulations and suggestions of operators. They may ask you to take other measures to prevent you from receiving bad information, or provide other support and suggestions to ensure the normal operation of your mobile phone service.

Please note that the above steps are for reference only. The best solution is to contact your operator directly, and they will provide you with accurate help and guidance to solve the problem of mobile phone downtime. Remember to be patient and polite, and communicate effectively with the operator's customer service staff to get better help and support.