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Can movie tickets purchased on China Merchants Bank’s mobile phone be refunded?
If you purchased movie tickets through China Merchants Bank Mobile Banking or Mobile Life, all movies originally scheduled to be released during the Spring Festival (1.24-1.30) have been withdrawn. There is no need for you to handle refunds for movie tickets during this period, and our bank will refund them uniformly. Ticket payment is expected to arrive 7-15 working days after the Spring Festival, please understand. The refund status will be sent to the ticket collection mobile phone via text message or you can log in to the Bank of China Mobile Life App to check the subsequent credit status.
(Response time: February 17, 2020. For the latest business changes, please refer to the official website of China Merchants Bank)
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