A sample document on the company’s express delivery management regulations?

In order to further standardize the management of the company’s delivery and receipt of express delivery items and save the company’s express delivery costs, the company has formulated regulations for the management of delivery and receipt of express delivery. The following is the content of the company's express delivery and delivery management system, please refer to it.

1

1. General principles:

In order to standardize the receipt and distribution management of express items required for the company's office, to avoid loss, damage and other unnecessary losses , specially formulated these measures.

2. Scope:

All employees of the company

3. Definition:

3.1 Express items: refers to the company and its employees due to work and personal needs, received express items, including letters, files, information, goods and other goods, etc.

3.2 Corporate express delivery: refers to the express delivery items received by the company and its employees due to work needs.

3.3 Non-company express delivery: refers to express items received by employees due to personal needs.

4. Responsibilities and responsibilities:

4.1: Office reception room: Responsible for the reception and distribution management of the company's express items.

4.2: Other departments: Responsible for the receipt of departmental express items.

5. Execution instructions for receiving corporate express delivery:

5.1 Determine in advance the receipt and distribution of express delivery *** Each department knows that the express delivery will arrive when handling business, including Contract transactions, purchased items, etc. ***

5.1.1 When handling express delivery, each department should determine a specific contact person and provide a telephone notification of arrival to the express delivery company.

5.1.2 Before each department determines that express items are about to arrive, they should notify the office reception room in advance to prepare for receipt.

5.1.3 After the express delivery arrives, the express company will call the person in charge of each department, and the person in charge of each department will directly check and sign for acceptance.

5.1.4 If the specific handling personnel of each department cannot receive it on site, they can entrust others to check and sign for acceptance. You can also notify the office reception room, and the company office reception room will sign for it and register it in the "Mail Signature Registration Form". The recipient of the items must sign and receive it on the "Mail Signature Registration Form" for inspection and verification. The office reception room is not responsible for acceptance.

5.1.5 No notification will be given when the office reception room receives express delivery. The specific responsible persons of each department should collect it on the same day. ***50 yuan will be charged for each day exceeding the limit. For express delivery received during the rest period on Saturdays and Sundays, Must be collected on the following Monday.

5.2 Receiving unknown express items

5.2.1 After the express arrives, it will be signed for by the reception room of the company office, registered in the "Mail Signing Registration Form", and the outer packaging will be accepted. Receive the package if it is not damaged, and notify the relevant departments to collect it. The relevant departments must complete the collection on the day they receive the notification.

5.2.2 After the express arrives, the company office will inspect the package outside the reception room for damage. If the package is damaged, the company office reception room will not accept it, and the relevant departments will be contacted for on-site inspection and acceptance.

5.2.3 If the specific responsible department cannot be determined for express delivery, if the outer packaging is not damaged, it will be received directly by the office reception room; if the outer packaging is damaged, the person in charge of the office will accept it on site and accept it without any problems, and according to the specific content Submit the report and ask for instructions from the leadership for distribution.

5.2.4 The recipient of the item must sign and receive it on the "Mail Signature Registration Form" for inspection and verification.

5. 3Except for special circumstances, if the designated recipient of the goods is absent, in principle, no one else is allowed to sign on his behalf. If the goods are lost, lacking, or transferred, the person who signs on behalf of the goods must bear all the consequences. responsibility.

6. Execution instructions for receiving non-corporate express delivery:

6.1 Express delivery

6.1.1 When handling personal express delivery, you should inform the express company of your arrival date Shipment phone notification.

6.1.2 When the express arrives, after the courier notifies the individual by phone, the individual calls the reception room and entrusts the reception room to sign for receipt. The receptionist should not accept the parcel unless he has received the entrustment notification.

6.1.3 After accepting the entrustment, the receptionist signs to receive the express delivery, but does not assume responsibility for inspection, inventory and quality.

6.2 Express delivery

6.2.1 Personal express delivery must be collected on the day the receptionist receives it. The receptionist will not be notified and will not be responsible for the delay.

6.2.2 If you are unable to collect it yourself, you should entrust a colleague to collect it.

6.2.3 Administrative staff arrive at the courier on Saturdays and Sundays and must complete collection on the following Monday.

6.2.4 When receiving personal express delivery, you must sign the "Mail Signature Registration Form" for inspection and verification.

6. Attachment

6.1 "Mail Transmission Registration Form"

2

1. Purpose

These regulations are specially formulated to further standardize the management of the company's delivery and receipt of express items, save the company's express delivery costs, and ensure that the company's express delivery and letter delivery are timely and accurate.

2. Scope

The express delivery and receipt referred to in these regulations refers to the company's employees sending to the outside due to work needs or sending from the outside to the internal collect, so as to actually Activities that generate company express delivery expenses.

3. Rights and Responsibilities

3.1. Administrative front desk and duty personnel: responsible for the collection and management of the company's express items.

3.2. Logistics Department: Responsible for the management of the sending and receiving of company emails and express items.

3.3. Each department: Control the express delivery fees of the department. The sender must send express delivery in accordance with the shipping requirements stipulated in these measures.

4. Operation requirements:

4.1. Receipt of express delivery

4.1.1. When receiving the express delivery, the front desk of the administrative department, the person on duty that day or the logistics department , the following contents should be checked: ① Whether the recipient is a member of the company. If the recipient is not a member of the company, it should be returned on the spot; ② Give priority to notifying the recipient to sign for it; ③ Check whether the letter and express packaging are intact; ④ Understand clearly Payment situation*** If it is paid on delivery, you need to contact the recipient or call the recipient to notify the recipient, and entrust another person to sign for the receipt and processing***; ④ The express items and the contents of the "Express List"*** especially the consignment Please check whether the content sent is correct.

4.1.2. Sign your name at the recipient’s signature place on the "Express Delivery Invoice" and indicate the date and time, and then register the express delivery situation on the "Express Signature Record Form" ***Receipt The recipient does not need to register to sign for the express delivery***;

4.1.3. Notify the express delivery recipient to pick it up at the front desk, and the express delivery recipient signs the receipt on the "Express Delivery Signature Record Form". Under special circumstances, If the recipient is not in the company, you can call the mobile phone number to inform the other party. If the express recipient tells a colleague in the department to help pick it up on his behalf, the recipient must sign and confirm on the "Express Signature Record Form" for inspection and verification.

4.1.4. If it is a collectible item, the recipient should fill in the "Express Delivery Application Form" in advance ***Except for repaired machines with a repair return form***, submit it to the logistics department for approval by the superior supervisor Department sign for receipt and reimbursement.

4.2. Express Delivery

4.2.1. Those who need to send files, materials, samples, goods and other items to the outside due to work needs must fill in the "Express Delivery Application Form" 》***Except for shipment application forms, maintenance delivery orders and express delivery fees that are not paid by the company*** Only after approval by the department head can the "Express Delivery Application Form", "Express Delivery Order" and express delivery items be combined Contact the logistics department, who will contact the courier company for unified delivery. ***Each demand department submits demands before 16:30 every day***. If the "Express Delivery Application Form" has not been approved by the department head, the Logistics Department may refuse to accept it, and the express delivery fee may not be reimbursed at its discretion, or I bear the relevant costs.

4.2.2. The consignor should count and pack the items by themselves*** The consignor should pack the items firmly to ensure safety and reliability during transportation*** and hand them over to the logistics department. If there are any problems with the packaging, The logistics department has the right to refuse to issue the item.

4.2.4. Fill in the express delivery form: clearly fill in the details of the recipient and sender ***address, recipient, ***, zip code, etc.*** in block letters.

4.2.5. The base order is stored together with the registration form by month, and the express delivery fee is settled at the end of the month; the logistics department is responsible for checking the expense list. If it is correct, it must be signed and audited by the leader in charge. After approval by the general manager, the finance department will Make payment.

4.3. Regulations on shipping and payment

4.3.1. Reference table for selecting express companies:

4.3.2. The selection principles are reasonable and responsible. Responsibility and low cost; the sender must reasonably and responsibly choose a cost-effective courier company based on the nature of the item being sent, and complete the shipment at a low cost; do not choose express delivery if it can be handled by ordinary mail.

4.3.3. For each customer who returns the machine for repair***, it means that the warranty has expired***, and the round-trip express fee will be paid by the customer, except for approved special circumstances;

4.3.4. For each customer who returns the machine for repair***, it means *** has not expired the warranty. Both parties *** means our company and the other party *** will send express delivery at their own expense. In special circumstances, the customer will send the express The goods are paid on delivery, and when the repaired machine is returned to the customer, the payment method is also adopted; and express delivery such as SF Express, EMS, and air freight cannot be used. Customers must pay for the above options. Only logistics and ordinary express delivery can be used. ***Ordinary express delivery is used within Guangdong Province***.

4.3.5. The company’s shipments to all customers including general agents and franchisees, including finished products, paid accessories, etc., must be approved on the "Shipping Application Form". *Including courier companies, logistics methods, payment methods, etc.*** shall prevail;

4.3.6. Customers can give priority to SF Express within the first weight of the accessories they apply for*** If the parts exceed the first weight, choose SF Express , EMS, air and other express delivery, you should communicate with the customer about the express delivery method*** before sending, and all freight will be paid on delivery;

4.3.7. All invoices can choose EMS*** priority** *, SF Express delivery;

4.3.8. Ordinary correspondence, greeting cards, etc. are all sent by postal service and sent by surface mail.

4.4. Cost control

4.4.1. All shipping fees are linked to the shipping department. At the end of the month, the logistics department provides a shipping list and makes cost statistics. The shipping department The person in charge will sign for confirmation and hand over the financial stub.

4.4.2. For departments whose express delivery fees are too high, the department head should analyze and formulate corrective measures and submit them to the Finance Department.

4.4.3. The logistics department has a monthly express reserve fund of 1,500 yuan. If the receipt or shipment exceeds 100 yuan, the designated recipient or sender should inform the logistics department in advance.

4.4.4. If the logistics department picks up the goods and sends them back to the company, the expenses incurred*** including purchased materials and repair machines*** will be accounted for by each business department.

4.5 Claim for Lost Parts

4.5.1 If the person who sent*** and received*** finds that the ***receiver*** express is lost or damaged, he should Report the tracking number to the front desk or logistics department as soon as possible, and the front desk or logistics department will follow up the claim with the express company. The sender must provide relevant cooperation.

4.5.2 The front desk or logistics department must record each claim item on the "Express Delivery Loss/Damage Registration Form" to facilitate the inquiry and statistics of the loss/damage rate of express delivery items and the evaluation of the supplier's service capabilities. .

4.6. Other requirements

4.6.1. It is strictly prohibited to send personal items at public expense. Once found, a penalty of 10 times the express fee of the order will be imposed.

4.6.2. It is strictly prohibited to send the company's products privately. Once discovered, a penalty of 5-10 times the market value of the product will be imposed. In serious cases, it will be regarded as theft and criminal liability will be pursued.

4.6.3. In order to facilitate claims when items returned to the company are damaged, if you need to choose a logistics company other than the company's cooperation, you must choose an express logistics company that is qualified and can issue invoices.

4.***. All express delivery orders sent by the company are kept by the logistics department*** and the storage period is three years***, which facilitates reconciliation and inquiry.

4.6.5. In order to ensure the safety of the express delivery signed by the front desk and logistics department and to maintain the image of the company's front desk, the recipient or consignor is required to immediately transfer the receipt from the front desk after being notified by the front desk and logistics department. Except for express delivery that is picked up and signed for after get off work***, if it is not picked up on the same day, a performance complaint will be recorded against the recipient for every day it exceeds.

4.6.6. All relevant departments should inform the sender *** suppliers, customers, etc. ***, and try to choose express companies *** SF Express, Deppon, etc. that have a cooperative relationship with the company. Longbang, Yunda, Shengxiangying***, important files are shipped by SF Express.

4.6.7. All express delivery must be sent through the Logistics Department. Express delivery without the consent of the Logistics Department will be handled by the relevant departments themselves.

5. Relevant documents:

5.1. Express delivery application form

5.2. Shipping application form

5.3. Logistics tracking form

5.4. Express delivery receipt record form

5.5. Express delivery loss/damage registration form

6. Execution time: If previous documents are inconsistent with this article, this article will be used The "Express Delivery and Receipt Management Regulations" shall be implemented from February 1, 2013.

3

1. Purpose

Standardize the company's management of express delivery and delivery, prevent express delivery loss, reduce execution risks, and control logistics costs. Ensure that the company's express delivery and receipt work is timely, accurate and efficient.

2. Scope of application

Applicable to all employees of the company.

3. Definition:

Express delivery items: refers to files, product samples, goods and other work-related goods sent or received by company employees due to work needs.

3. Rights and Responsibilities

3.1 The Human Resources Department is responsible for signing for express delivery, registering the received express delivery, and promptly notifying the recipient to collect it. For express delivery that has not been picked up, There is an obligation to keep the parcel ***The storage period is before 17:15 on the day of signing for the express delivery***.

3.2 Personnel involved in sending and receiving express delivery must abide by these regulations.

4. Content

4.1

4.1.1 Selection of express company: The selection principle is high efficiency and low cost. The sender must reasonably and accurately choose a cost-effective courier company based on the nature and urgency of the item being sent. The front desk will evaluate the rationality of the express delivery company selected by the sender.

4.1.2 Fill in the express delivery form: The sender should clearly fill in the details of the recipient and sender in block letters *** address, recipient, ***, zip code, etc. *** .

4.1.3 Inspection and packaging: The Human Resources Department is responsible for inspecting and auditing the sent items, and registering the attributes of the items in detail. After passing the inspection and audit, the sender will package the items according to the express company's instructions. Packaging is required and the express delivery note is affixed to the packaging box.

4.1.4 The front desk *** phone *** to notify the courier company to come to the company to collect the goods and keep the shipping documents.

4.2 Shipping Regulations

4.2.2 In principle, heavy items, non-precious accessories***, product samples, and general information weighing more than 5kg should be sent by ordinary express delivery. The company does not accept SF Express***. If it is an urgent item, you can choose SF Express or other mailing methods after approval by the vice president in charge.

4.2.3 General correspondence, greeting cards, etc. must be sent by postal service and sent by surface mail.

4.2.4 It is strictly prohibited to send personal items at public expense. If found, you will be punished 5-10 times the express fee of the order.

4.2.5 It is strictly prohibited to send the company's products privately. Once discovered, a penalty of 5-10 times the market value of the product will be imposed. In serious cases, it will be regarded as theft and criminal liability will be pursued.

4.2.6 The front desk will make statistics on all shipping costs by department every month, and the person in charge of the shipping department will sign and confirm.

4.3 Receipt Regulations

4.3.1 Express delivery that does not require a collect express fee must be signed and registered at the front desk, and the person in charge of the relevant department should be promptly notified to sign for collection.

4.3.2 For express delivery that requires a collect express fee, the front desk should promptly notify the recipient to handle the payment procedures.

4.3.3 In principle, the front desk will notify the recipient to pick up valuables and company secret files. If the recipient is unable to collect them, the front desk will confirm with the recipient before handling the collection. formalities.

4.3.4 All express parcels must be registered at the front desk to sign for receipt, and the recipient must sign for receipt. If the recipient is not present, the relevant department personnel can be notified to sign for receipt directly.

4.3.5 All express delivery orders sent by the company are kept by the front desk*** and the storage period is one year*** to facilitate reconciliation and inquiry.

4.3.6 In order to ensure the safety of the express parcels signed by the front desk and maintain the image of the company's front desk, the recipient ***collector*** must immediately remove the express parcels from the front desk after being notified by the front desk. Pick it up. If the item is not picked up on the same day, the recipient will be charged RMB 50 for every day overdue.

4.3.7 The front desk has signed for the express delivery and notified the recipient to pick it up. If it is not picked up on the same day and causes loss or damage, the recipient will be responsible for it.

4.4 Claim for lost items

4.4.1 If the person who sends *** and receives *** finds that the *** express delivery is lost or damaged, he should Report the order number to the front desk as soon as possible, and the front desk will follow up the claim with the express company. The sender and receiver must provide relevant cooperation.

4.4.2 The front desk must record each claim item on the "Registration Form for Loss/Damage of Express Items" to facilitate the inquiry and statistics of the loss/damage rate of express items and the evaluation of the service level of the express delivery company.

4.5 Attachment

4.5.1 "Express Delivery and Receipt ***Signature*** Registration Form"