Will I receive the news after the insurance accident?

After the general auto insurance accident is reported, the insurance company will send a text message to remind you of the success of the report, and there will also be a text message to remind you of the progress of the follow-up claim processing, depending on the actual handling situation of the insurance company. If there is no information reminder, you can contact the insurance company yourself to check the progress.

The claim procedure of automobile insurance is:

1, report the case in time. After an insurance accident happens, you should call the police in time and report it to the insurance company within 24 hours. This helps the insurance company to send people to the scene in time to determine the cause of the accident.

2. Assist in investigation and loss assessment. After receiving the report, the insurance company will quickly send people to conduct on-site survey to determine the size of the loss and issue a survey report. The insured shall assist the insurance company in the investigation and loss determination of the insured accident.

3. Submit claim documents. When making a claim, the insured shall submit the following documents to the insurance company in accordance with the insurance contract: a notice of danger; Original insurance policy, motor vehicle insurance certificate, driver's license, copy of driving license, etc.

4. Compensation review. The insurance company will make a conclusion on whether or not to compensate and how much to compensate according to the terms of the auto insurance contract, the claims documents submitted by the customers, the survey reports provided by the surveyors and the relevant claims regulations of the company.

Step 5 get compensation. For an accident that falls within the scope of insurance liability, the insurance company shall notify the insured to go through the payment procedures according to the conclusion of claim settlement.

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