What if I can't return the goods after customs clearance in JD.COM? COM？

1. Enter the application interface. The first step in applying for a return is to enter the application interface. First, you have to open JD.COM Mall and log on to JD.COM's homepage. After logging in, click the "My Order" option. Here you can see the records of the goods you bought before, and then find the goods you want to return.

2. Click the "Back" button behind this product to jump to the application interface. After entering the application page, you can fill in the relevant information. Filling in this return information is similar to filling in the return information on Taobao, and you need to fill in relevant certificates.

3. Under normal circumstances, the global purchase and return in JD.COM can only be returned due to quality problems, and the global purchase and return in JD.COM is not allowed for other problems. You need to fill in the reason for the return and provide the corresponding evidence. After filling it out, you can click Submit, and you can see the progress of the return in the background. Next, all you need to do is wait patiently. Wait for your application to be approved. After submitting the application, complete the whole return process in about one week, and the refund will be received.