123 15 will you call yourself after accepting the complaint?

According to the official regulations, after accepting the complaint, the platform 123 15 will inform the complainant of the handling result by means of SMS, and only call the complainant when the solution needs to be confirmed by phone. In addition, if emergency and special circumstances are involved, the system will make corresponding arrangements according to the actual situation. Therefore, if you submit a complaint on the 123 15 platform, you need to confirm by phone, and the system will contact you by phone, otherwise, you will be informed of the handling result of the complaint by other means.