What is the difference between illegal calls and fraudulent calls?

The epidemic call is a relatively important call. It is mainly called by relevant community personnel or epidemic prevention centers, and will ask for personal information, travel itinerary, and health status. There is no need to panic when receiving such a call. It is generally a normal investigation and follow-up. Just cooperate actively and answer questions truthfully.

What is the difference between false calls and fraudulent calls?

1. From the phone number, the false calls are all the local "12345" government service hotline, landline number or mobile phone number. The place of origin should be consistent with the investigation unit. It is impossible to use a CDC in Suzhou to use a Shanghai or Nanjing phone number to conduct investigation;

(2) All streaming media calls can be dialed back, but Long busy signals for streaming calls are also common. For local landline calls, you can dial 114 for further screening, and for mobile phones, you can send text messages to communicate;

(3) Streaming media calls cannot be overseas calls starting with "00".

2. Calls from mobile phone content will ask for your name, ID number, address, itinerary, and close contacts with other residents and peers. But you will never ask for your funds, bank account number, balance, verification code, etc., and you will never query or verify your property or let you borrow the platform to operate.

(2) Streaming call allows you to add streaming staff’s WeChat to ask about your schedule and close contacts, but it will never let you download any apps and open the screen** * Enjoy and other features.

How to identify the authenticity of traffic calls?

Real traffic dispatchers will only use local mobile phone numbers or landline numbers, and will never use overseas calls starting with 00 or. Dispatchers will only ask for the name, identity and itinerary of the party involved. A true traffic dispatcher will never ask the following seven things:

1. Ask about property and other questions not related to the spread of disease

2. Send a QR code for any reason For you to scan

3. Ask for your bank card number, password or verification code

4. Send a link for you to click for any reason

5. Sales Any product or require you to pay for any reason

6. Invite you to join QQ group and WeChat group for any reason

7. Allow you to transfer money for any reason and perform "fund verification"

What questions will be asked on the popular phone call

1. Personal information: what is your surname, who you are, how old you are, where you live, how many people are in your family

2. Health status: recent discomfort, recent treatment, past medical history, safety or not

3. Travel (residence) history: where have you traveled, and whether you have recently stayed in medium- and high-risk areas in China Do you have any recent history of residence abroad? Do you have any contact history with confirmed cases, suspected cases and asymptomatic infections in the past 14 days? 4. Residence history: Where is your hometown? Have you gone back to live?

5. Close contact history: fellow passengers, close communication, family members, colleagues and classmates, card playing friends, dinner friends, bystanders

6. Transportation: Planes, trains, cars, ships

7. Other necessary information: any information useful for disease prevention and control.

Please note that the transfer staff will ask you for the above information after identifying yourself, but will not ask questions unrelated to the spread of the disease, such as property.