Why can't I get my express?

It is possible that the courier entered the wrong mobile phone number when depositing the parcel.

There are the following methods to retrieve the pick-up code:

1. Maybe the courier entered the wrong mobile phone number when depositing the parcel, so you didn't receive the verification message. You can check the logistics status, call the customer service of Youbao Express Cabinet, submit the order number, and the customer service will resend a verification message to your mobile phone.

2. According to the courier number, contact the official courier checklist, get the phone number of your delivery salesman, and contact the salesman to get the courier.

Rules for inspection of incoming and outgoing express mail

Enterprises engaged in express delivery business shall inspect the internals in accordance with the provisions of the Postal Law of People's Republic of China (PRC), and make inspection marks. If the sender refuses the inspection, the enterprise engaged in express delivery business shall not accept and send it. Where an enterprise engaged in express delivery services is entrusted by the sender to provide express delivery services in batches for a long time, it shall sign a security agreement with the sender to clarify the security obligations of both parties.

Enterprises engaged in express delivery business can conduct safety inspection on express mail by themselves or entrust third-party enterprises, and make safety inspection marks on express mail after safety inspection. If an enterprise engaged in express delivery business entrusts a third-party enterprise to carry out safety inspection on the express mail, the entrusting party shall not be exempted from the responsibility for the safety of the express mail.