Why did I receive a text message saying that my Alipay was frozen, and then I went to check if it was frozen? What happened?

This may be a scam message, ignore it. Alipay will not be frozen under normal circumstances, even if the freezing is temporary, just to avoid risks, the money in Alipay will not be lost, and it will always be yours. After 24 hours, naturally thaw.

When Alipay is risky, it is sometimes frozen in order to avoid risks. There are only two situations of freezing.

According to the risk aversion clause of Alipay;

1. The payee failed to pass the real-name authentication, and the detection of payment is risky. In order to avoid invalid payment and financial loss, Alipay account will be frozen in this case.

2. If there is a fund dispute between the buyer and the seller or one of them is complained, the funds cannot be recovered after Alipay pays, and there is a certain risk. In order to avoid the risk of funds, the Alipay account at this time will also be temporarily frozen.

Extended data

Alipay said that real names and improved identity information have many benefits for users. For example, when transferring payment, it is easy to check the real name information of the payee, and it is not easy to transfer the money to the wrong person; It is also more convenient to retrieve the password. When the user forgets the account password, the system can check a lot of information, so that the user can retrieve the password safely and quickly, and people with ulterior motives will be shut out.

For another example, users can enjoy financial services such as Yu 'ebao, Zhaocaibao, "Ant Flower Garden" and "Ant Borrowing Garden" only after their real names and more identity information are perfected. In addition, real-name users have opened "Sesame Credit", and they still have the opportunity to pay after staying in the hotel, and there is no deposit for renting a car.