Furniture sales skills and vocabulary

Furniture sales skills and words are as follows:

First, skills:

Customers probably buy furniture for several purposes: trade-in, moving to a new home, getting married, etc. Understand the purpose of customers buying furniture, so as to better recommend the corresponding products. If you buy furniture when you are newly married, you almost prefer holiday furniture with fresh colors. If you trade in the old ones, you may pay more attention to high-end products. Moving to a new home is easy-going, and it is recommended according to the purpose of the customer.

In the process of communicating with customers, salespeople should use more hot words or warm words, try to communicate with customers in a positive tone, and avoid using some cold words or blunt words, so as not to cause psychological burden.

Second, the text:

1. Why is your home so expensive? Why is it more expensive than xxx?

A: At first, like you, I thought this product was a little expensive, but after my own comprehensive analysis, I found that the price was very reasonable for such a good quality product. Besides, furniture is not like clothes. You don't have to wear the wrong clothes. The furniture is different. If you buy the wrong clothes, you can only make do with it. In fact, buying the right set of products means buying the right way, don't you think?

Why is your discount not as high as others? Can you lower it?

A: Actually, like you, I also want to buy the best quality things at the lowest price. But I have been selling furniture for xx years and have made several brands, large and small. No company can provide us with the highest quality products at the lowest price, don't you think so?

The surface of furniture looks very similar, but there are many differences, such as design, technology, materials, workmanship and so on. These details determine the cost and price.