China Telecom's broadband arrears. How can it turn on an emergency stop and recovery machine?

In order to better serve the quasi-prepaid cable broadband users, the user self-help answering function has been added to the green channel page of the network hall. For prepaid cable broadband users who stop due to arrears, they can temporarily answer the phone at the green channel interface of the network hall to facilitate payment. You can only reply once a month. You need to pay on the platform to use it.