Joke Collection Website - Public benefit messages - What does it mean that the bank sent a text message saying that it would go to the counter to handle the full adjustment?

What does it mean that the bank sent a text message saying that it would go to the counter to handle the full adjustment?

1. The due diligence of the Bank refers to the due diligence of the Bank. According to relevant requirements, banks must know their customers and investigate their identity information and the background and purpose of the transaction.

2. Due diligence of banks is the requirement of anti-money laundering, that is, fully understanding customers.