Excuse me, W689 mobile phone. . . When reading a short message, the circle keeps turning, the monitor is loading ... and then, it's gone. . . Always load

Hello, according to your description, we suggest you try to back up your data and restore the factory settings. If the problem still cannot be solved, we suggest that you take the purchase invoice, maintenance card and mobile phone to the local Samsung service center, and the engineer will test the mobile phone for you.

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