The call from the epidemic prevention and control headquarters of Shajing Street in Baoan District has not been received.

Baoan has built a three-level warm-hearted service hotline system for districts, streets and communities, built a bridge connecting heart to heart, drew concentric circles, met the needs of citizens for psychological epidemic prevention with one click, responded to emergency problems in real time, and built a psychological defense line for epidemic prevention and control. The phone rings one after another. Behind every answer, there are a batch of negative energy releases and a batch of difficult problems are solved, which makes the citizens more emboldened to fight the epidemic.

Aunt Liang, 62, lives in Shajing Street _ Gang Community. She suffers from renal failure and needs to go to the hospital for dialysis every Tuesday, Thursday and Saturday. March 15 is Aunt Liang's dialysis time, but according to the unified deployment of the whole city, the community is closed and there is no need to go out. To this end, Aunt Liang called the care hotline of Shajing Street, reflecting her concerns. After the staff answered the phone, they immediately contacted the volunteers in the jurisdiction. The volunteers took Aunt Liang to the hospital for dialysis, which made Aunt Liang feel warm. Warm-hearted hotline has built a bridge between the masses and the government, which can provide reference for the decision-making of the headquarters and let us know the responsibilities on our shoulders.